Promised Care

Promised Care is a home care agency in Northolt, Ealing (UB5 6EE). It holds a CQC rating of Good.

About Promised Care

Promised Care provides support at home to adults in Northolt and across the London borough of Ealing. The people we work with include older people who need help to stay in their own houses, adults living with dementia, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, people living with an eating disorder and younger adults who need support to live independently. That is a wide range, and it only works because support is built around the individual rather than issued as a standard package. A morning call to help an older person wash and dress has very little in common with supporting somebody managing an eating disorder, and we assess properly, agree the support with the person, and change it when their circumstances change. The practical work covers personal care, support and prompting with medication, meals, household tasks, shopping and help to get out and about. Ealing is among the most varied boroughs in London and the people we support come from many different backgrounds, which shapes practical things such as food and language. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you are arranging care at home locally.

Care provided at Promised Care

Read the full inspection report on the CQC website.

Common questions about Promised Care

Where is Promised Care located?

Promised Care is a home care agency based in Northolt, Ealing (UB5 6EE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Promised Care provide?

Promised Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Promised Care's CQC rating?

Promised Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 March 2026. You can read the full CQC report from the link on this page.

Does Promised Care provide dementia care?

Yes. Promised Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Promised Care

Can they support someone living with dementia at home?

Yes. Yes. Promised Care Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Promised Care Limited covers roughly 10 miles from Northolt.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Promised Care Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Promised Care Limited. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Northolt

Browse all home care in Northolt.