Care Resolution West

Logo of Care Resolution West London, a home care agency in London, Ealing, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Care Resolution West London are proud to provide compassionate home care across London, supporting people in the familiar comfort of their own homes throughout Ealing and the wider W postcode area. Our mission is to help individuals live well, safely, and independently, whatever their age or circumstances.

Because we are a home care agency, our environment is not a building but the place that matters most to those we support: their own home. Whether that is a family house in a quiet Ealing street, a flat in a bustling part of west London, or sheltered accommodation nearby, we bring our care to the doorstep. This means routines, treasured belongings, neighbours, and community connections all remain part of daily life, whilst we quietly add the practical and personal support that makes independent living possible.

Our specialisms reflect the diverse needs of the west London community. We provide older person care and dementia support, working patiently and consistently to bring reassurance to those living with memory loss and peace of mind to their loved ones. For adults with a learning disability or autism, we focus on person centred routines that respect individual preferences and promote confidence. We also support people living with mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach so that communication and dignity always come first.

We recognise that care is not only for older people. Younger adults navigating complex needs, including those recovering from eating disorders or alcohol and drug related challenges, benefit from our understanding, non judgemental approach. In practice, this means our team takes time to build trust, work alongside families and other professionals, and craft a plan of support that evolves as circumstances change. From help with personal care, medication, and mobility, through to companionship, meal preparation, and support to access the community, our care is shaped around the individual rather than the other way around.

Families rightly want assurance that the people entering their loved one's home are trustworthy, skilled, and kind. Our overall rating of Good from the Care Quality Commission, following inspection in May 2021, offers exactly that reassurance. We were rated Good across every one of the five key areas the CQC examines: safe, effective, caring, responsive, and well led. This consistent picture reflects the way we work every day, prioritising safety, listening to the people we support, responding promptly when needs change, and leading our team with clear values.

Choosing home care is an important decision, and we understand it often comes at a stressful time for families. If you are exploring options for yourself or someone you love in Ealing or the surrounding W postcode area, we warmly invite you to get in touch. We will take the time to listen, answer your questions honestly, and help you feel confident about the next step, so that home continues to be the very best place to be.

Common questions about Care Resolution West

Where is Care Resolution West located?

Care Resolution West is a home care agency based in London, Ealing (W5 5SL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Resolution West provide?

Care Resolution West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Care Resolution West's CQC rating?

Care Resolution West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 May 2021. You can read the full CQC report from the link on this page.

Does Care Resolution West provide dementia care?

Yes. Care Resolution West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of London

This agency provides care within approximately 10 miles of their London office. Radius is approximate — claim to update

Contact Care Resolution West London

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 13 May 2021
  • Report published: 13 May 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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