Care That Cares

Care That Cares is a home care agency in Stourbridge, Dudley (DY9 8XP).

About Care That Cares

Care That Cares is a home care agency in Stourbridge, supporting people in their own homes across Dudley. We work with older people and younger adults, with people living with dementia, with people who have a learning disability, with autistic people, with people who have mental health needs, with people who have physical disabilities and with people who have sight or hearing loss. That breadth means we cannot offer one standard package, and we do not pretend to. We begin by listening to the person and anyone they want present, work out what their day and week actually need to look like, and write the plan around that. It may be a brief daily call. It may be support with personal care, medication, meals and mobility. It may be help with household tasks, or support to get out, to keep an appointment or to hold on to an activity that matters. Plans are reviewed when circumstances change, and we ask clients and families to tell us plainly when something is not working so that we can put it right quickly. We keep the same small team visiting each person wherever we can, and our carers are trained for the particular needs of the people they see. We do not yet hold an overall rating from the Care Quality Commission. We are regulated by them and are building the planning, training and oversight that a good rating requires.

Care provided at Care That Cares

Read the full inspection report on the CQC website.

Common questions about Care That Cares

Where is Care That Cares located?

Care That Cares is a home care agency based in Stourbridge, Dudley (DY9 8XP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care That Cares provide?

Care That Cares is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Care That Cares provide dementia care?

Yes. Care That Cares supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Care That Cares

Can they support someone living with dementia at home?

Yes. Yes. Head Office – Care That Cares Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Head Office – Care That Cares Ltd covers roughly 10 miles from Stourbridge.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Head Office – Care That Cares Ltd has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Head Office – Care That Cares Ltd. Actual fees depend on the room, the level of care and how it is funded.

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