Helping Hands

Helping Hands is a home care agency in Ferndown, Dorset (BH22 9HZ). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Ferndown supports people across Ferndown and the surrounding part of Dorset in their own homes. We plan support around the way somebody already lives rather than around a standard package, and we keep the same carers visiting the same people wherever the rota allows. We support older people with the everyday tasks that have become harder, and people living with dementia, where a familiar face and an unhurried pace matter more than anything written in a plan. We work with adults who have a learning disability and with autistic adults, people managing mental health conditions, people living with a physical disability and people with sight or hearing loss. We also support younger adults, whose priorities are usually about getting on with ordinary life. Continuity is what makes home care work. A carer who knows somebody well notices the untouched meal or the unsteady walk that turns out to be the first sign of a problem. Our most recent overall rating from the Care Quality Commission is good. We treat that as the standard to keep rather than something to advertise. If you are considering care at home here, ring us and we will give you a straight answer.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Ferndown, Dorset (BH22 9HZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 April 2026. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Ferndown is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Ferndown covers roughly 10 miles from Ferndown.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Helping Hands Ferndown has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Helping Hands Ferndown. Actual fees depend on the room, the level of care and how it is funded.

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