Agency Assistance

Agency Assistance is a home care agency in Exmouth, Devon (EX8 5EQ). It holds a CQC rating of Good.

About Agency Assistance

Agency Assistance provides care and support at home for people in Exmouth and across the surrounding parts of Devon. We are a home care agency, which means the support comes to your door, at times agreed with you, and fits into the life you already have. We support older people, including many living with dementia, adults with a learning disability and autistic adults, people living with mental health conditions including eating disorders, people with physical disabilities, people with a visual or hearing impairment, younger adults, and people whose lives have been affected by alcohol or drug misuse. Covering that range properly means planning each person's support individually rather than issuing a standard package, and changing it as circumstances change. Visits might cover personal care, support with medication, meals and shopping, help keeping a house running, or company and a steady presence. We keep consistent teams because trust is built through repetition, and because somebody who knows you well is the one who spots a change early. Our most recent overall rating from the Care Quality Commission was good. We keep our own checks going in between, since standards are held on ordinary days rather than inspection days. If you are looking into care for yourself or a relative, please get in touch. We will be straight with you about what we can offer and what we cannot.

Care provided at Agency Assistance

Read the full inspection report on the CQC website.

Common questions about Agency Assistance

Where is Agency Assistance located?

Agency Assistance is a home care agency based in Exmouth, Devon (EX8 5EQ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Agency Assistance provide?

Agency Assistance is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Agency Assistance's CQC rating?

Agency Assistance is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 May 2019. You can read the full CQC report from the link on this page.

Does Agency Assistance provide dementia care?

Yes. Agency Assistance supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Agency Assistance

Can they support someone living with dementia at home?

Yes. Yes. Agency Assistance is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Agency Assistance covers roughly 10 miles from Exmouth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Agency Assistance has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Agency Assistance. Actual fees depend on the room, the level of care and how it is funded.

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