Care Services

Care Services is a home care agency in Crediton, Devon (EX17 3LB). It holds a CQC rating of Requires Improvement.

About Care Services

We are Crediton Care, a home care agency supporting adults in their own homes in Crediton and the surrounding part of Devon. We support older people and people living with dementia, people with physical disabilities, people with a visual or hearing impairment, and younger adults who need help with daily life. In practice that means personal care, support with medication, meals, shopping and housework, and help getting out to appointments. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that plainly than have you come across it later. We have looked closely at what the inspection found, changed how we plan visits, record care and supervise our staff, and we are open with the people we support about how that work is going. If you are considering us, please ask about it directly. Beyond that, what we ask to be judged on is reliability. Arriving when we said we would. Staying the full agreed time. Sending workers who are familiar rather than a different person each visit. Noticing when somebody is not themselves and telling someone who can act on it. Covering a market town and a good deal of countryside, we also plan our rounds realistically rather than promising more than we can deliver. Please ring us if you would like to talk.

Care provided at Care Services

Read the full inspection report on the CQC website.

Common questions about Care Services

Where is Care Services located?

Care Services is a home care agency based in Crediton, Devon (EX17 3LB), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Services provide?

Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Care Services's CQC rating?

Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 September 2017. You can read the full CQC report from the link on this page.

Does Care Services provide dementia care?

Yes. Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Care Services

Can they support someone living with dementia at home?

Yes. Yes. Crediton Care Services Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Crediton Care Services Limited covers roughly 10 miles from Crediton.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Crediton Care Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Crediton Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.

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