Rural Care (North)

Rural Care (North) is a home care agency in Bideford, Devon (EX39 3DX). It holds a CQC rating of Good.

About Rural Care (North)

Here at Rural Care in Bideford, Devon, we provide home care support to people across North Devon who want to remain living independently in the comfort of their own homes. We work with older adults, younger adults, and people living with dementia, physical disabilities, and visual or hearing impairments, tailoring the care we provide around each person rather than fitting people into a fixed routine. We know that inviting someone into your home is a big decision, and we take that trust seriously. Our team takes time to get to know the people we support, their preferences, their routines, and what matters most to them day to day. Good care, in our view, is about genuine relationships and real consistency, not just ticking boxes. Our most recent Care Quality Commission inspection rated us as Good, which reflects the standard we hold ourselves to across every aspect of our work, from the quality of care provided in people's homes through to the way we communicate with families and those who matter to people we support. Living rurally can bring its own challenges when it comes to accessing support, and we understand North Devon well. We are familiar with the communities, the distances involved, and the importance of getting care right when local services can sometimes feel out of reach. Whether someone needs a short visit each morning, more intensive support throughout the day, or help managing a complex condition, we work closely with individuals and their families to find an arrangement that genuinely fits. We are always happy to have an honest conversation about what we can offer and whether we are the right match for someone's needs. If you would like to find out more, please do get in touch. We would be glad to hear from you.

Care provided at Rural Care (North)

Read the full inspection report on the CQC website.

Common questions about Rural Care (North)

Where is Rural Care (North) located?

Rural Care (North) is a home care agency based in Bideford, Devon (EX39 3DX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Rural Care (North) provide?

Rural Care (North) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Rural Care (North)'s CQC rating?

Rural Care (North) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 April 2020. You can read the full CQC report from the link on this page.

Does Rural Care (North) provide dementia care?

Yes. Rural Care (North) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Rural Care (North)

Can they support someone living with dementia at home?

Yes. Yes. Rural Care (North Devon) Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Rural Care (North Devon) Ltd covers roughly 10 miles from Bideford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Rural Care (North Devon) Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Rural Care (North Devon) Ltd. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Rural Care (North)

Dementia Care at Rural Care (North)

Dementia makes an ordinary day unpredictable, and home care works best when the people involved stay the same and the risks are reviewed honestly. Rural Care is registered for dementia care at home, a permission that says nothing about method. Ask how many carers would be involved across a month and how handovers between them work. Ask what carers do about refused personal care, uneaten food, or someone leaving the house at an odd hour. It is worth asking what the agency would advise if visits stopped being enough to keep someone safe.

Home Care at Rural Care (North)

Paying for care by the hour keeps control in the household, since the package can grow or shrink as needs change. Rural Care holds a registration for personal care in people's own homes, covering anything from one short daily call to several longer visits. The Care Quality Commission rated the agency good at its April 2020 inspection, which is now some years ago, so ask about recent feedback. Expect South West rates of roughly £28 to £33 an hour, with enhanced charges at weekends and on bank holidays, and ask for those in writing. Ask also who draws up the care plan, how it is reviewed and how the agency supervises its carers.

Older Person Care at Rural Care (North)

Older people arranging help at home usually want the least intrusive arrangement that works, with washing, dressing, medicines and meals covered and the rest left alone. Rural Care in Bideford is registered to provide that personal care across its area. Ask how long visits last, what is included, and whether the same carers come back, since continuity is what families value most. Travel between calls shapes any rural rota, so ask how arrival times are managed and what happens when a carer is delayed. Rates in the South West typically fall between £28 and £33 an hour. Devon can assess whether a package should be funded in whole or in part.

Visual and Hearing Impairment at Rural Care (North)

Losing sight or hearing changes the small mechanics of care, from how a carer announces themselves to how labels and notes are written. Rural Care is registered to support people with a visual or hearing impairment. Ask whether staff are confident guiding someone safely, how they handle hearing aids and batteries, and whether information can be supplied in large print.

Younger Adults at Rural Care (North)

Work, study, friends and a life outside the front door matter as much as personal care when the person is under sixty five. Rural Care is registered to support younger adults. Ask how far visit times flex around commitments, how carers are matched, and what help is offered with travel and getting out.

Physical Disability at Rural Care (North)

Transfers, bathing and getting out of the house are where the right equipment and trained hands make all the difference. Rural Care is registered to support adults with a physical disability. Ask whether carers are trained on the specific hoist or aid in use, whether two attend where that is needed, and how the agency works with community therapists.

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