CityTrust Healthcare

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About Us

We provide care at home in Alfreton and the surrounding parts of Derbyshire. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, younger adults and people living with eating disorders.

A range this wide means we plan one household at a time and we are careful who we send. Somebody recovering from an eating disorder does not need a carer with opinions about food, and an autistic adult does not need one who improvises.

Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to bury that. We accept what was identified and we are working on it, and we will not claim in a paragraph that everything is now resolved.

What we would ask is that anybody considering us asks us directly and presses for detail: what was wrong, what has changed, and what is still in hand. We would also encourage people to speak to those we already visit, because their account of us carries more weight than ours does.

Common questions about CityTrust Healthcare

Where is CityTrust Healthcare located?

CityTrust Healthcare is a home care agency based in Alfreton, Derbyshire (DE55 2BP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does CityTrust Healthcare provide?

CityTrust Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is CityTrust Healthcare's CQC rating?

CityTrust Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 February 2021. You can read the full CQC report from the link on this page.

Does CityTrust Healthcare provide dementia care?

Yes. CityTrust Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Alfreton

This agency provides care within approximately 10 miles of their Alfreton office. Radius is approximate — claim to update

Contact CityTrust Healthcare Alfreton

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 February 2021
  • Report published: 2 February 2021

Overall: Requires Improvement

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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