Umbrella House

Logo of Umbrella House, a home care agency in Derby, offering learning disability and autism support, physical disability support, sensory impairment support and younger adults care.

Umbrella House is a home care agency in Derby, Derby (DE22 4LD). It holds a CQC rating of Good.

About Umbrella House

We support people in their own homes in Derby. Those we work with include adults with learning disabilities and autistic adults, people with physical disabilities, people living with sight or hearing loss and younger adults. We begin with what somebody wants their life to look like rather than with a list of tasks. Mostly the aim is to make it possible for a person to do things themselves and then to step back: cooking, managing money, using the bus, getting to a job or a course, dealing with the everyday business that can be genuinely daunting alone. Where a person communicates differently, whether through sight, hearing or anything else, we sort that out properly at the beginning. Everything else we do rests on it, and it is the thing most often left half finished. Being predictable matters more than almost anything else we could offer. Being where we said, when we said, doing what was agreed, and explaining changes well in advance rather than springing them on people. Our overall rating from the Care Quality Commission is good. We keep asking the people we support what we should be doing differently, and we tell them plainly when something is not possible and why.

Care provided at Umbrella House

Read the full inspection report on the CQC website.

Common questions about Umbrella House

Where is Umbrella House located?

Umbrella House is a home care agency based in Derby, Derby (DE22 4LD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Umbrella House provide?

Umbrella House is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Umbrella House's CQC rating?

Umbrella House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 March 2018. You can read the full CQC report from the link on this page.

Questions families ask about Umbrella House

Can they support someone living with dementia at home?

No. Umbrella House does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Umbrella House covers roughly 10 miles from Derby.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Umbrella House has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Umbrella House. Actual fees depend on the room, the level of care and how it is funded.

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