HCC Care & Support

HCC Care & Support is a home care agency in London, Croydon (SE25 4UF).

About HCC Care & Support

HCC Care and Support is a home care agency based in Croydon, visiting people in their own homes across this part of London. We support older people, people living with dementia, people living with mental ill health, adults with a physical disability, people with visual or hearing impairment and younger adults. Nearly everyone who contacts us wants the same thing, which is to stay at home. Our job is to make that realistic. Depending on the person that might be one call each morning for help washing and dressing, several visits a day covering personal care, medication and meals, or longer sits that give a family carer time to themselves. We spend time on the first conversation because it saves trouble later. We want to know how someone likes their day to run, what they can still do perfectly well and would rather we left alone, and where they genuinely need a hand. People are often quite specific about this, and getting it right from the start is what makes the support feel like help rather than intrusion. Continuity of carer is something we work hard at. London rotas are not simple, but sending familiar faces is worth the planning effort, particularly for people living with dementia or with reduced sight or hearing. We keep families in the loop and raise anything that concerns us early. If you are looking at home care in Croydon, please contact us. We will go through what is possible and tell you honestly if we are not the right fit.

Care provided at HCC Care & Support

Read the full inspection report on the CQC website.

Common questions about HCC Care & Support

Where is HCC Care & Support located?

HCC Care & Support is a home care agency based in London, Croydon (SE25 4UF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does HCC Care & Support provide?

HCC Care & Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does HCC Care & Support provide dementia care?

Yes. HCC Care & Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about HCC Care & Support

Can they support someone living with dementia at home?

Yes. Yes. HCC Care & Support is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. HCC Care & Support covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

HCC Care & Support has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from HCC Care & Support. Actual fees depend on the room, the level of care and how it is funded.

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