Hadley House

Hadley House is a home care agency in Kenley, Croydon (CR8 5LY). It holds a CQC rating of Good.

About Hadley House

We at Hadley House are a home care agency proudly serving families across Kenley and the wider Croydon area, delivering personalised support that allows individuals to remain safe, comfortable and independent within the place they know best: their own home. Based in the CR postcode area, our team is ideally positioned to reach residents throughout Kenley and surrounding neighbourhoods in the London Borough of Croydon. Rather than asking people to adapt to an unfamiliar setting, we bring compassionate, professional care directly to the front door, respecting the routines, memories and comforts that make a house feel like home. From leafy residential streets to town centre flats, we tailor our visits to suit each individual's environment and lifestyle. Our specialisms reflect the diverse needs of the community we support. For older people, we provide gentle, respectful assistance with everyday tasks, companionship and practical help that eases the pressures of daily life. Our dementia care is delivered with patience and understanding, offering families reassurance that their loved one is supported by carers who recognise the importance of familiarity, calm routines and dignity at every stage of the journey. We also support adults living with learning disabilities and autism, promoting choice, confidence and meaningful engagement with the wider world. For those with physical disabilities or visual and hearing impairments, our team focuses on enabling independence, helping individuals to move through their day with greater ease and self assurance. We extend the same person centred approach to younger adults and to those receiving support with eating disorders, always working sensitively alongside individuals, families and healthcare professionals to build a care plan that genuinely fits. In practice, this means families can expect thoughtful, consistent visits from carers who take the time to listen. Whether the need is short daily calls to help with medication and meals, or longer periods of companionship and personal care, we adapt as circumstances change. We understand that inviting someone into your home is a significant step, and we work hard to build trust from the very first conversation. Following our most recent Care Quality Commission inspection in October 2022, Hadley House was awarded an overall rating of Good, with Good ratings achieved across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families weighing up their options, this independent assessment offers welcome reassurance that the care we provide meets robust national standards, and that our leadership, staff practices and responsiveness to individual needs have all been recognised for their quality. If you are exploring home care for yourself or a loved one in Kenley or the surrounding Croydon area, we warmly invite you to get in touch. Choosing care can feel overwhelming, and we are here to answer your questions honestly, listen to your concerns and help you understand what support might look like. At Hadley House, we believe every person deserves to feel valued, safe and truly at home.

Care provided at Hadley House

Read the full inspection report on the CQC website.

Common questions about Hadley House

Where is Hadley House located?

Hadley House is a home care agency based in Kenley, Croydon (CR8 5LY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hadley House provide?

Hadley House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Hadley House's CQC rating?

Hadley House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 October 2022. You can read the full CQC report from the link on this page.

Does Hadley House provide dementia care?

Yes. Hadley House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Hadley House

Can they support someone living with dementia at home?

Yes. Yes. Hadley House is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hadley House covers roughly 10 miles from Kenley.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Hadley House has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Hadley House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Kenley

Browse all home care in Kenley.