Brightstar Homecare

Brightstar Homecare is a home care agency in Croydon, Croydon (CR0 1LE).

About Brightstar Homecare

Brightstar Homecare supports people in their own homes across Croydon. We work with older people who want to carry on living independently, adults living with dementia, and people with a physical disability. Home care comes down to the details, so that is where we begin. Before any visits start we sit down with the person, and their family if they would like that, and agree what help is genuinely wanted, at what times and in what way. Some people need a short call in the morning to get the day going safely. Others want support several times a day covering personal care, medication, meals, shopping, appointments or simply company. We write the plan in plain language and change it when circumstances change. For people living with dementia, familiarity does a great deal of the work, so we keep the team around each person small and the visit times consistent. Where a physical disability is part of the picture, our carers are trained in the specific equipment and techniques involved, because competence there is a matter of comfort as well as safety. We have not yet been given an overall rating by the Care Quality Commission. We are open about that and happy to explain how we work. Please get in touch.

Care provided at Brightstar Homecare

Read the full inspection report on the CQC website.

Common questions about Brightstar Homecare

Where is Brightstar Homecare located?

Brightstar Homecare is a home care agency based in Croydon, Croydon (CR0 1LE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Brightstar Homecare provide?

Brightstar Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.

Does Brightstar Homecare provide dementia care?

Yes. Brightstar Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Brightstar Homecare

Can they support someone living with dementia at home?

Yes. Yes. Brightstar Homecare Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Brightstar Homecare Limited covers roughly 10 miles from Croydon.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Brightstar Homecare Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Brightstar Homecare Limited. Actual fees depend on the room, the level of care and how it is funded.

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