Anneally Care Services

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About Us

We at Anneally Care are proud to offer compassionate home care across Coulsdon and the wider Croydon area, supporting people to live safely and comfortably in the place they know best: their own home.

Based in Coulsdon, our team is well placed to reach families throughout the CR postcode area and across the London borough of Croydon. Because we deliver care in your own home, the environment remains entirely yours. Familiar surroundings, treasured belongings, and the daily rhythms of family life all stay intact, whilst our carers bring the practical support, reassurance, and companionship that make independent living possible for longer.

Our specialisms include older person care, dementia care, and support for younger adults, all delivered through a personalised home care approach. In practice, this means we take the time to understand each person as an individual before we ever begin a visit. For older residents, that might involve help with personal care, medication reminders, mobility support, or simply a friendly presence during the day. For those living with dementia, our approach is patient, consistent, and centred on preserving dignity, offering gentle routines and familiar faces that help reduce anxiety and confusion. For younger adults with care needs, we focus on enabling independence, supporting daily goals, and helping people participate fully in their communities on their own terms.

Families often tell us that the greatest comfort comes from knowing their loved one is not just cared for, but truly known. We work closely with relatives to build a care plan that reflects preferences, cultural background, hobbies, and health needs, and we adapt as circumstances change.

Following our most recent CQC inspection in March 2023, Anneally Care received an overall rating of Requires Improvement. We believe in being open about this. Importantly, the CQC rated us Good across the areas that matter most in day to day care: Safe, Effective, Caring, and Responsive. The area identified for improvement was Well-led, and we have taken this feedback seriously, using it as a clear roadmap to strengthen our leadership, oversight, and governance so that the quality residents already experience is matched by the systems that support it.

If you are exploring home care options in Coulsdon or the surrounding Croydon area for a parent, partner, or family member, we warmly invite you to get in touch. We know this can be a worrying time, and we are here to listen without pressure, answer your questions honestly, and help you understand whether our support could be the right fit for your loved one.

Common questions about Anneally Care Services

Where is Anneally Care Services located?

Anneally Care Services is a home care agency based in Coulsdon, Croydon (CR5 3BY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Anneally Care Services provide?

Anneally Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.

What is Anneally Care Services's CQC rating?

Anneally Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 March 2023. You can read the full CQC report from the link on this page.

Does Anneally Care Services provide dementia care?

Yes. Anneally Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Coulsdon

This agency provides care within approximately 10 miles of their Coulsdon office. Radius is approximate — claim to update

Contact Anneally Care Services LTD

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 March 2023
  • Report published: 4 March 2023

Overall: Requires Improvement

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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