Purpleline Care Services

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About Us

We at Purpleline Care Services are a dedicated home care agency supporting people across Ellesmere Port and the wider Cheshire West and Chester area. Our mission is simple: to help individuals live safely, comfortably and confidently in the place they know best, their own home.

Based in the CH postcode area, we are well placed to reach clients throughout Ellesmere Port and the surrounding North West communities. As a home care provider, our environment is not a building but the familiar surroundings of each person we support. Whether that is a family house, a bungalow or a flat, we adapt to the rhythms and layout of your loved one's home, working respectfully alongside family routines, cherished belongings and daily habits that make a house feel like home.

Our team offers a broad range of specialist care tailored to individual needs. We provide Older Person Care and general Home Care for those who may need a helping hand with everyday tasks, from personal care and medication support to meal preparation and companionship. For families navigating a diagnosis of dementia, our Dementia Care approach focuses on patience, familiarity and gentle reassurance, helping to reduce anxiety and preserve independence for as long as possible.

We also support adults living with Mental Health conditions, offering steady, non judgemental care that promotes wellbeing and stability. For clients with a Physical Disability, we assist with mobility, personal care and daily living in ways that respect dignity and encourage choice. Our experience extends to supporting people with Visual or Hearing Impairment, where clear communication, sensitivity and thoughtful adjustments make all the difference to confidence and safety at home. We also care for Younger Adults, recognising that care needs are not defined by age and that every person deserves support shaped around their own goals and lifestyle.

In practice, this breadth of specialism means families can turn to one trusted team as needs change over time. A relative who begins with light companionship visits can continue to receive care from familiar faces should their needs grow more complex. For loved ones, that continuity brings real peace of mind, knowing the person visiting is someone who genuinely knows the client, their preferences and their story.

As a newer presence on the CQC register, Purpleline Care Services is currently listed as Not Yet Rated. This simply means the Care Quality Commission has not yet completed a full inspection and published an overall judgement. We welcome the inspection process wholeheartedly and are committed to the standards of safety, effectiveness, care, responsiveness and leadership that the CQC upholds. Families are encouraged to speak with us directly about our policies, training and approach, and we are always happy to share how we work.

Choosing care for someone you love is one of the most important decisions a family can make, and we understand it is rarely made lightly. If you are exploring home care in Ellesmere Port or the surrounding Cheshire area, we would be honoured to have a conversation with you. Please get in touch to discuss your loved one's needs, ask questions and find out how our team can offer the compassionate, personalised support that helps people continue to thrive at home.

Common questions about Purpleline Care Services

Where is Purpleline Care Services located?

Purpleline Care Services is a home care agency based in Ellesmere Port, Cheshire West and Chester (CH65 1AD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Purpleline Care Services provide?

Purpleline Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Purpleline Care Services provide dementia care?

Yes. Purpleline Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Ellesmere Port

This agency provides care within approximately 10 miles of their Ellesmere Port office. Radius is approximate — claim to update

Contact Purpleline Care Services Ltd

This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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