Pinnacle Caring Services

Logo of Pinnacle Caring Services Limited, a home care agency in Chester, Cheshire West and Chester, offering older person care, mental health care, learning disability and autism support and physical disability support.

Pinnacle Caring Services is a home care agency in Chester, Cheshire West and Chester (CH1 5HN). It holds a CQC rating of Good.

About Pinnacle Caring Services

We are Pinnacle Caring, a home care agency in Chester. We support older people in their own homes, including adults with learning disabilities and autistic adults, people managing a mental health condition, people with a physical disability and people with a visual or hearing impairment. Care at home is not care delivered somewhere smaller. It happens in somebody else's space, on their terms, and we are there by invitation. That shapes how we work in practical ways: asking before we move anything, putting it back where it belongs, and fitting the visit around the household rather than expecting the reverse. For autistic people and adults with learning disabilities, predictability is what makes support workable. Saying what is going to happen and when, and then being right about it, does more than any amount of reassurance. We adapt how we communicate to the person and check that we have been understood rather than assuming. Where somebody has a sensory impairment, leaving the home exactly as we found it is a matter of safety rather than tidiness, and we treat it that way. Our most recent overall rating from the Care Quality Commission is good.

Care provided at Pinnacle Caring Services

Read the full inspection report on the CQC website.

Common questions about Pinnacle Caring Services

Where is Pinnacle Caring Services located?

Pinnacle Caring Services is a home care agency based in Chester, Cheshire West and Chester (CH1 5HN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Pinnacle Caring Services provide?

Pinnacle Caring Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Pinnacle Caring Services's CQC rating?

Pinnacle Caring Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 August 2025. You can read the full CQC report from the link on this page.

Questions families ask about Pinnacle Caring Services

Can they support someone living with dementia at home?

No. Pinnacle Caring Services Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Pinnacle Caring Services Limited covers roughly 10 miles from Chester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Pinnacle Caring Services Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Pinnacle Caring Services Limited. Actual fees depend on the room, the level of care and how it is funded.

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