Helping Hands

Helping Hands is a home care agency in Chester, Cheshire West and Chester (CH3 5AE). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Chester provides care and support to people in their own homes in Chester and the surrounding area. We work with older people, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities and people with sight or hearing loss. We build support around relationships rather than tasks. Short calls in and out of the door do not suit most of the people who come to us, so our visits are long enough to do things properly and to have a conversation while doing them. Company is often the part that makes the biggest difference, and it is not an extra. Matching matters. We think carefully about who visits whom, taking account of interests and temperament as well as the practical help needed, and we keep the same small team with each person so that nobody is greeted by a stranger. Support covers personal care, medication, meals, housework, shopping, getting out to appointments or somewhere sociable, and respite for families who are carrying a good deal on their own. For people living with dementia we work at their pace and keep everything as familiar as we can. For autistic people we give notice of change well in advance. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk things through.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Chester, Cheshire West and Chester (CH3 5AE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 January 2020. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Chester is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Chester covers roughly 10 miles from Chester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Helping Hands Chester has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Helping Hands Chester. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Chester

Browse all home care in Chester.