Quality & Compassion

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About Us

We at Quality & Compassion are a home care agency based in Aylesbury, Buckinghamshire, supporting people to live well and safely in the comfort of their own homes. Our team provides personalised home care across the local community, bringing practical support and genuine warmth to every visit.

Operating from the HP postcode area, we are proud to serve families throughout Aylesbury and the surrounding Buckinghamshire towns and villages. Because our care is delivered in your own home, the environment remains familiar, comforting, and entirely yours. We simply bring the support that helps daily life run more smoothly, whether that means a short morning visit or more comprehensive assistance throughout the day.

Our team supports a wide range of needs, offering older person care, dementia care, and specialist support for adults living with a learning disability or autism. We also assist people with physical disabilities, those with visual or hearing impairments, and younger adults who benefit from tailored support at home. In practice, this means we take the time to understand each person as an individual, learning their routines, preferences, and the small details that make a real difference. For someone living with dementia, that might mean a consistent, familiar carer who understands how to offer reassurance during moments of confusion. For a younger adult with a physical disability, it could mean thoughtful support that promotes independence rather than replacing it. Families tell us that the greatest comfort comes from knowing their loved one is treated with dignity, patience, and genuine kindness.

Our most recent CQC inspection, carried out in August 2023, gave us an overall rating of Requires Improvement. We want to be open and transparent about what this means. Inspectors rated us Good for being Caring and Good for being Responsive, which reflects the compassion of our team and the way we tailor support to each person we visit. The Effective and Well led domains were rated Requires Improvement, and the Safe domain was rated Inadequate. We take these findings seriously, and they have driven a focused programme of improvement across governance, safety practices, and leadership oversight. Our commitment is to keep raising standards so that every aspect of our care matches the warmth and responsiveness our clients already value.

If you are exploring home care options in Aylesbury for a parent, partner, or loved one, we would welcome the chance to speak with you. Choosing care is a deeply personal decision, and we understand the weight of that choice. Please get in touch to arrange a conversation, share your questions, and find out whether our support could be the right fit for your family. We are here to listen, and we are here to help.

Common questions about Quality & Compassion

Where is Quality & Compassion located?

Quality & Compassion is a home care agency based in Aylesbury, Buckinghamshire (HP20 2HU), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Quality & Compassion provide?

Quality & Compassion is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Quality & Compassion's CQC rating?

Quality & Compassion is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 July 2026. You can read the full CQC report from the link on this page.

Does Quality & Compassion provide dementia care?

Yes. Quality & Compassion supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Aylesbury

This agency provides care within approximately 10 miles of their Aylesbury office. Radius is approximate — claim to update

Contact Quality & Compassion Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 July 2026
  • Report published: 14 July 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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