Finch Support Services

Finch Support Services is a home care agency in London, Bromley (SE20 8BD). It holds a CQC rating of Good.

About Finch Support Services

At Finch Support, we provide home care across London and the Bromley area, supporting people to live comfortably and independently in their own homes. We work with older adults, younger adults, and people living with a range of conditions including dementia, learning disabilities, autism, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to make sure each person we support receives care that genuinely fits their life, their routines, and their preferences. We understand that inviting someone into your home is a significant step, and we do not take that trust lightly. From the very first conversation, we take time to listen and to understand what matters most to the individual and their family. Care plans are built around real needs and real lives, not templates, and we revisit them regularly to make sure they remain relevant as circumstances change. Our team is trained to support people across a broad range of needs, and we place a great deal of importance on consistency. Where possible, we match people with familiar faces so that relationships can develop naturally over time. That continuity matters enormously, particularly for those living with dementia or conditions that make new situations feel unsettling. We are proud to hold a good rating from the Care Quality Commission, which reflects the standards we hold ourselves to day to day. It is something we work to maintain, not just achieve once. Whether someone needs a short visit each morning, support throughout the day, or more complex ongoing care, we are here to help find an arrangement that works. If you would like to find out more about how we might be able to support you or someone you care about, we would be very happy to have a conversation. Please do not hesitate to get in touch with us.

Care provided at Finch Support Services

Read the full inspection report on the CQC website.

Common questions about Finch Support Services

Where is Finch Support Services located?

Finch Support Services is a home care agency based in London, Bromley (SE20 8BD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Finch Support Services provide?

Finch Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Finch Support Services's CQC rating?

Finch Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 October 2022. You can read the full CQC report from the link on this page.

Does Finch Support Services provide dementia care?

Yes. Finch Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Finch Support Services

Can they support someone living with dementia at home?

Yes. Yes. Finch Support Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Finch Support Services Ltd covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Finch Support Services Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Finch Support Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Finch Support Services

Dementia Care at Finch Support Services

Confusion is easier to manage in a house someone knows well, provided the help arriving there is familiar too. Finch Support Services is registered for dementia care, which sets out what it may do rather than how it does it. Ask how many carers would visit across a month and whether call times are kept steady. Ask what carers are trained to do when personal care is refused, when food goes untouched, or when someone has left the house unaccompanied. It is reasonable to ask as well how the agency communicates with family and when it would say that home care is no longer sufficient.

Home Care at Finch Support Services

Hourly visits arranged around a person's own routine are what a home care registration permits, and Finch Support Services holds one. Packages range from a single call in the morning to help several times a day, and in some cases a sitting service in the evening. The Care Quality Commission rated the agency good when it inspected in October 2022. Because charging is by the hour at roughly £30 to £36 in London, ask for a full rate card including weekends, bank holidays and any travel element. Ask who writes the care plan, how often it is reviewed, and what the agency does if a visit is missed or runs short.

Older Person Care at Finch Support Services

Reliability is what older people notice first about care at home, far more than the wording of a care plan. Finch Support Services in London is registered to provide personal care, covering washing, dressing, medication prompts, meals and company. Ask how long a visit lasts, what the carer will and will not do, and whether a consistent team is assigned. Ask how the agency covers sickness and holidays, and whether early morning and bedtime calls are genuinely available. London rates typically fall between £30 and £36 an hour, so the shape of the schedule drives the weekly cost. Bromley can assess whether someone qualifies for funded support or a direct payment.

Visual and Hearing Impairment at Finch Support Services

Clear speech, good lighting and consistent habits do most of the work where sight or hearing is failing. Finch Support Services is registered to support people with a visual or hearing impairment. Ask whether carers identify themselves on arrival, whether they can guide someone safely outdoors, and how hearing aids, large print and written notes are handled.

Younger Adults at Finch Support Services

Younger adults tend to want care that fits around their life rather than becoming the main event of the day. Finch Support Services is registered to work with adults under sixty five. Ask how flexible visit times are, how carers are matched by age and interest, and what support exists for work, study and getting out.

Learning Disability and Autism at Finch Support Services

Support for an adult with a learning disability or autism should build on what the person can already do, at home and in the community. Finch Support Services is registered for this kind of support. Ask how goals are agreed with the person, how communication and sensory needs are recorded, and how the council reviews the package.

Physical Disability at Finch Support Services

Equipment that fits the person and carers confident in using it are the practical basis of disability support at home. Finch Support Services is registered to support adults with a physical disability. Ask about training on the specific hoist, sling or standing aid, whether two carers attend transfers, and how the agency liaises with occupational therapy about adaptations.

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