Seren Healthcare Solutions

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About Us

We at Seren Healthcare Solutions are proud to offer compassionate home care across Bristol, bringing professional support directly into the familiar surroundings where our clients feel most at ease. As a dedicated home care agency serving the Bristol area and wider BS postcode communities, we believe that receiving thoughtful care in your own home can make all the difference to wellbeing, dignity, and quality of life.

Operating throughout Bristol and the surrounding South West region, we bring our care to the places that matter most to the people we support: their own homes. Whether a client lives in a bustling city neighbourhood, a quiet suburban street, or a village on the outskirts, we tailor our visits around individual routines, preferences, and the rhythms of daily life. Home is where memories are made, where families gather, and where independence is cherished, and we consider it a privilege to step into that setting with respect and warmth.

Our team supports a broad spectrum of care needs, and we understand that every person we visit has a unique story. For older people, we offer gentle, reliable assistance that helps preserve independence whilst providing the reassurance that thoughtful support is always at hand. Our dementia care is delivered with patience and understanding, recognising the importance of familiar surroundings and consistent, calming routines for those living with memory challenges. Families often tell us that knowing a trusted carer is visiting brings profound peace of mind.

We also support adults living with learning disabilities and autism, providing person centred care that respects individual communication styles, sensory needs, and personal goals. For those managing mental health conditions, we offer steady, non judgemental support that helps promote stability, confidence, and connection with the wider community. Our care for people with physical disabilities focuses on practical assistance combined with encouragement, empowering clients to live life on their own terms. We are equally experienced in supporting individuals with visual or hearing impairments, adapting our communication and approach to ensure every client feels heard, understood, and genuinely valued.

Younger adults who require support to live independently will find in us a team that champions autonomy, aspiration, and everyday achievements. Whether the goal is managing a household, engaging with education or employment, or simply enjoying hobbies and social life, we walk alongside our clients as partners in their journey.

In practice, this breadth of expertise means families do not need to navigate multiple providers as needs evolve. Care can be adjusted, extended, or refined over time, always with the same familiar faces and the same commitment to dignity, safety, and kindness. We work closely with relatives, healthcare professionals, and community networks to build a complete picture of support around each individual.

As a newer registered provider, our service has yet to receive a formal CQC rating, though we welcome the transparency and accountability that inspection brings. Our most recent engagement with the Care Quality Commission took place in May 2025, and we remain committed to the standards, values, and continuous improvement that regulation encourages. Families can be assured that we hold ourselves to the highest expectations of professionalism, safeguarding, and person centred practice, and we look forward to demonstrating this through our ongoing work in the Bristol community.

Choosing care for a loved one, or for yourself, is one of the most personal decisions a family can make. We understand the questions, the worries, and the hopes that come with that decision, and we are here to listen. If you would like to learn more about how we can support you or someone you love in Bristol, we warmly invite you to get in touch. Whether you are exploring options for the first time, planning ahead, or seeking a change from a current arrangement, we would be honoured to have a conversation about what matters most to you.

Common questions about Seren Healthcare Solutions

Where is Seren Healthcare Solutions located?

Seren Healthcare Solutions is a home care agency based in Bristol, Bristol, City of (BS11 8DE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Seren Healthcare Solutions provide?

Seren Healthcare Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Seren Healthcare Solutions provide dementia care?

Yes. Seren Healthcare Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bristol

This agency provides care within approximately 10 miles of their Bristol office. Radius is approximate — claim to update

Contact Seren Healthcare Solutions Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 20 May 2025

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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