Newcross Healthcare Solutions - West

Logo of Newcross Healthcare Solutions Limited - West, a home care agency in Bristol, Bristol, City of, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We are Newcross Healthcare Solutions West, a home care agency based in Bristol. We support people in their own homes, working with older people and younger adults, people living with dementia, adults with learning disabilities and autistic adults, people managing a mental health condition, people with a physical disability or a sensory impairment, and people affected by eating disorders.

Covering that breadth means our first question is never what we offer but what this particular person needs and wants. An older person finding the mornings hard and a younger adult building a working life around their support have very little in common as pieces of work, and running both through one template does neither justice.

What stays the same is how we try to work. Arrive when we said we would. Send people the household already knows. Adapt to how somebody communicates rather than expecting them to adapt to us. Raise a concern early rather than waiting for it to become obvious to everyone.

We work alongside families, GPs, community teams and clinical staff, and we review arrangements as circumstances change.

Our most recent overall rating from the Care Quality Commission is good.

Common questions about Newcross Healthcare Solutions - West

Where is Newcross Healthcare Solutions - West located?

Newcross Healthcare Solutions - West is a home care agency based in Bristol, Bristol, City of (BS1 4XE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Newcross Healthcare Solutions - West provide?

Newcross Healthcare Solutions - West is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Newcross Healthcare Solutions - West's CQC rating?

Newcross Healthcare Solutions - West is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 October 2019. You can read the full CQC report from the link on this page.

Does Newcross Healthcare Solutions - West provide dementia care?

Yes. Newcross Healthcare Solutions - West supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bristol

This agency provides care within approximately 10 miles of their Bristol office. Radius is approximate — claim to update

Contact Newcross Healthcare Solutions Limited - West

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 October 2019
  • Report published: 23 October 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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