Care and Support Service - Monica Wills House

Logo of Care and Support Service - Monica Wills House, a home care agency in Bristol, Bristol, City of, offering older person care, dementia care, physical disability support and sensory impairment support.

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About Us

At Monica Wills House, we provide home care across Bristol and the surrounding area, supporting people to live well and independently in their own homes. We work with older adults, younger adults, people living with dementia, those managing a physical disability, and individuals with visual or hearing impairments. Our approach is straightforward: we listen carefully to each person, understand what matters to them, and build support around their life rather than asking them to fit around ours.

We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistent, thoughtful care our team delivers every day. That rating matters to us not as a badge but as a measure of how well we are genuinely doing right by the people we support.

Dementia care is an area we take particularly seriously. We understand how disorienting and distressing this condition can be, both for the person living with it and for their family. We take time to get to know each individual, learning their routines, their preferences, and the small things that bring them comfort and familiarity.

For those living with a physical disability or a sensory impairment, we focus on maintaining independence and dignity. We do not make assumptions about what someone can or cannot do. Instead, we have honest conversations and work together to find practical ways to offer the right level of support.

Families are important to us too. When someone you love needs care at home, it can feel overwhelming. We aim to be straightforward and communicative, keeping people informed and involved without making the process feel complicated.

If you are looking for home care in Bristol and would like to talk through what we can offer, we would genuinely welcome that conversation. We are here to help.

Common questions about Care and Support Service - Monica Wills House

Where is Care and Support Service - Monica Wills House located?

Care and Support Service - Monica Wills House is a home care agency based in Bristol, Bristol, City of (BS3 3NJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care and Support Service - Monica Wills House provide?

Care and Support Service - Monica Wills House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Care and Support Service - Monica Wills House's CQC rating?

Care and Support Service - Monica Wills House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 May 2018. You can read the full CQC report from the link on this page.

Does Care and Support Service - Monica Wills House provide dementia care?

Yes. Care and Support Service - Monica Wills House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bristol

This agency provides care within approximately 10 miles of their Bristol office. Radius is approximate — claim to update

Contact Care and Support Service - Monica Wills House

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 May 2018
  • Report published: 22 May 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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