Hinds Care and Support Services

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About Us

We at Hinds Care and Support are proud to offer compassionate home care across Wembley and the wider Brent community, supporting older people and younger adults to live well in the place they know best: their own home.

Operating throughout the HA postcode area, our team travels to residents across Wembley and the surrounding London neighbourhoods, bringing personalised care directly to the doorstep. Rather than asking individuals to adapt to a new environment, we work within the familiar surroundings of each person's home, where memories, routines, and treasured belongings provide comfort and continuity. This community based approach means we understand the local area, its amenities, and the families we serve.

Our care covers a broad spectrum of needs. For older people, we provide thoughtful support that may include help with personal care, medication reminders, meal preparation, mobility assistance, and the gentle companionship that makes such a difference to daily life. For younger adults, we tailor our approach to promote independence, dignity, and the pursuit of personal goals, recognising that every individual has their own aspirations and preferred way of living. Whether support is needed for a few hours a week or on a more intensive basis, our aim is always to enable people to remain safely and confidently at home.

In practice, this means working closely with families to build a care plan that genuinely reflects the person at its heart. We listen carefully to what matters most, whether that is maintaining a morning routine, attending a regular social gathering, keeping in touch with loved ones, or simply enjoying a familiar cup of tea in a favourite chair. Families can take reassurance from knowing that a consistent, attentive team is supporting their relative whilst they are not there.

Our most recent CQC inspection, carried out in January 2025, awarded us an overall rating of Requires Improvement. We were rated Good in the Effective, Caring, and Responsive domains, recognition that our care is delivered with warmth, skill, and genuine attentiveness to each person's needs. The areas identified for improvement, Safe and Well led, are ones we take seriously and are actively addressing through strengthened processes, training, and leadership development. We believe transparency matters, and we are committed to continuous improvement so that every aspect of our care reaches the standard our community deserves.

If you are exploring home care options for a loved one in Wembley or the surrounding Brent area, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to answer your questions, listen to your concerns, and help you understand whether our support could be the right fit for your family. Whatever path you choose, we wish you and your loved one every comfort and peace of mind along the way.

Common questions about Hinds Care and Support Services

Where is Hinds Care and Support Services located?

Hinds Care and Support Services is a home care agency based in Wembley, Brent (HA9 6NA), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hinds Care and Support Services provide?

Hinds Care and Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.

What is Hinds Care and Support Services's CQC rating?

Hinds Care and Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 January 2025. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Wembley

This agency provides care within approximately 10 miles of their Wembley office. Radius is approximate — claim to update

Contact Hinds Care and Support Services

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 2 January 2025
  • Report published: 2 January 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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