IHI Care Services

IHI Care Services is a home care agency in Birmingham, Birmingham (B14 7SW). It holds a CQC rating of Good.
About IHI Care Services
We are IHI Care, based in Birmingham, and we provide care in people's own homes across the city. The people we visit are a wide group: older people, many living with dementia, adults with learning disabilities and autistic people, adults living with mental ill health, people with physical disabilities, people living with sight or hearing loss, younger adults, and people living with an eating disorder. That range means a standard package would be little use, so we do not offer one. Every arrangement starts with a conversation in the person's own home about how the day actually runs, what has become difficult, what somebody still wants to manage alone, and what would make the biggest difference. From there we set the visits and revise them as things change. Support might be help with washing and dressing, a prompt and a check with medication, a meal cooked and eaten with company, help getting safely about the house, support to get out into the community, or several calls a day. For autistic people and for people living with an eating disorder in particular, predictability, patience and a complete absence of judgement matter more than anything else we could offer. Birmingham is a city of many communities, and we think care works better when it fits somebody's own habits, food and customs rather than asking them to fit ours. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk it through.
Care provided at IHI Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 26 April 2019
Read the full inspection report on the CQC website.
Local care news in Birmingham
- New 68 bed care home registered with CQC in Birmingham: The Orchards (5 November 2026)
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Common questions about IHI Care Services
Where is IHI Care Services located?
IHI Care Services is a home care agency based in Birmingham, Birmingham (B14 7SW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does IHI Care Services provide?
IHI Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is IHI Care Services's CQC rating?
IHI Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 April 2019. You can read the full CQC report from the link on this page.
Does IHI Care Services provide dementia care?
Yes. IHI Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about IHI Care Services
Can they support someone living with dementia at home?
Yes. Yes. IHI Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. IHI Care Services Limited covers roughly 10 miles from Birmingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
IHI Care Services Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from IHI Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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