Epic Care Services

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About Us

We at Epic Care are proud to offer compassionate home care across Birmingham and the wider West Midlands, supporting individuals to live safely and independently in the place they know best: their own home. Our team delivers personalised support tailored to each person we visit, ensuring dignity and choice remain at the heart of everything we do.

Operating throughout the Birmingham area, we bring care directly to your doorstep. Home care removes the upheaval of moving into a residential setting, allowing individuals to remain surrounded by familiar rooms, treasured belongings, and the community they love. Whether visits are needed for a short daily call or more comprehensive daily support, our carers travel across the B postcode area to be there when families need us most.

Our specialisms reflect the diverse needs of the people we support. We provide dedicated care for older people, including sensitive dementia support that focuses on routine, reassurance, and preserving cherished memories. For adults living with learning disabilities or autism, we work patiently to build trust and encourage independence in ways that feel comfortable and empowering. We also support individuals experiencing mental health challenges, offering steady companionship and practical assistance that helps daily life feel more manageable.

For those living with physical disabilities or with visual and hearing impairments, our carers adapt their approach to ensure communication is clear, movement is safe, and confidence is nurtured. We also support younger adults whose needs may differ from those traditionally associated with home care, recognising that person centred support looks different at every stage of life. In practice, this means a family in Birmingham can turn to one trusted team for a wide range of needs, without navigating multiple providers.

Our commitment to quality is reflected in our Good rating from the Care Quality Commission following inspection in December 2022, with Good ratings achieved across all five key domains: safe, effective, caring, responsive, and well led. For families, this offers reassurance that our care has been independently reviewed and found to meet the standards you would rightly expect for a loved one. It means our practices are safe, our approach is effective, our carers are genuinely caring, we respond to individual needs, and our leadership creates the right culture for good care to flourish.

Choosing home care is a significant decision, and we understand the weight families carry when searching for the right support. We warmly invite you to get in touch to discuss your circumstances, ask questions, and explore how we can help. Whatever your loved one needs, we are here to listen, to reassure, and to walk alongside your family with care you can trust.

Common questions about Epic Care Services

Where is Epic Care Services located?

Epic Care Services is a home care agency based in Birmingham, Birmingham (B16 9NX), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Epic Care Services provide?

Epic Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Epic Care Services's CQC rating?

Epic Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 December 2022. You can read the full CQC report from the link on this page.

Does Epic Care Services provide dementia care?

Yes. Epic Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Birmingham

This agency provides care within approximately 10 miles of their Birmingham office. Radius is approximate — claim to update

Contact Epic Care Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 13 December 2022
  • Report published: 13 December 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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