Helping Hands

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About Us

We at Helping Hands Bath are proud to provide compassionate home care across Bath and the surrounding areas of Bath and North East Somerset, supporting people to live safely and comfortably in the place they know best: their own home. Our team delivers personalised care that respects each individual's routines, preferences, and independence.

Operating throughout the BA postcode area, we bring our care directly to residents across the historic city of Bath and its neighbouring villages and communities in the South West. Whether you live in a cottage on the outskirts, a townhouse in the centre, or a flat overlooking the countryside, our carers travel to you, ensuring familiar surroundings remain at the heart of the care experience. This approach allows loved ones to stay connected to their neighbourhood, their community, and the memories that matter most.

Our specialisms reflect the diverse needs of the people we support. We provide dedicated older person care, offering companionship and practical assistance with everyday tasks that can become challenging with age. Our dementia care is delivered with patience, warmth, and an understanding of how important consistency and gentle reassurance can be for someone living with cognitive change. For adults with learning disabilities or autism, we tailor our support to promote confidence, choice, and meaningful daily activity. We also support individuals with physical disabilities, visual or hearing impairments, and younger adults who benefit from care that empowers them to live life on their own terms.

In practice, this means our carers can help with personal care, medication prompts, meal preparation, mobility support, and companionship, as well as more complex care needs when required. For families, it means peace of mind knowing a familiar, trained carer is there to provide reliable support, whether for a short visit each day or more sustained assistance. We believe good home care is built on relationships, and we take time to match carers thoughtfully with the people they support.

Our commitment to quality is reflected in our latest Care Quality Commission inspection, where we were rated Good across every domain: Safe, Effective, Caring, Responsive, and Well-led. This independent recognition confirms that the care we deliver is safe, that our approach achieves good outcomes, that our team is genuinely caring, that we respond well to individual needs, and that our leadership is strong and accountable. For families making an important decision, this rating offers reassurance that we hold ourselves to high standards day in and day out.

Choosing home care is a deeply personal decision, and we understand the mix of emotions that can come with it. If you are exploring options for yourself or a loved one in Bath, we warmly invite you to get in touch. Our team is here to listen, answer your questions, and help you find the right level of support with kindness and no pressure, so you can feel confident in the care ahead.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Bath, Bath and North East Somerset (BA1 3DS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 April 2022. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Bath

This agency provides care within approximately 10 miles of their Bath office. Radius is approximate — claim to update

Contact Helping Hands Bath

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 April 2022
  • Report published: 29 April 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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