Fern Care Services

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About Us

We are Fern Care, a home care agency supporting people across Barking and Dagenham in their own homes. Home is where a person's routines, belongings and neighbours already are, and for most of the people we work with, staying there is the whole point. Our role is to fill the gaps that have appeared rather than to take charge of a life somebody has spent years building.

We support older people who need help with personal care, medication, meals, shopping or keeping the house running. We support people living with dementia, where a familiar face and a steady routine do more good than almost anything else. We work with adults who have a learning disability and with autistic adults, with people living with mental ill health, with people who have a physical disability and with people who have a visual or hearing impairment, adapting how we communicate to suit the individual. We also support younger adults who want practical help that makes work, study and everyday plans achievable.

Every arrangement begins with a visit and a proper conversation. We agree what would genuinely help and how often, write it down plainly, and review it when circumstances change rather than letting a plan go stale. We keep the team around each person small so continuity is real rather than promised.

Our most recent Care Quality Commission inspection rated us good overall. If you are looking into support at home in this area, we would be glad to visit and talk it through with you.

Common questions about Fern Care Services

Where is Fern Care Services located?

Fern Care Services is a home care agency based in Barking, Barking and Dagenham (IG11 8FG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Fern Care Services provide?

Fern Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Fern Care Services's CQC rating?

Fern Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 February 2019. You can read the full CQC report from the link on this page.

Does Fern Care Services provide dementia care?

Yes. Fern Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Barking

This agency provides care within approximately 10 miles of their Barking office. Radius is approximate — claim to update

Contact Fern Care Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 28 February 2019
  • Report published: 28 February 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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