Care Homes in Buckhurst Hill
The single residential care home listed for Buckhurst Hill has been rated Good by the Care Quality Commission, which is a reassuring starting point even though the choice here is extremely narrow. Care Assura lists one residential care home in Buckhurst Hill, Lugano Residence for the Elderly, providing accommodation with personal care. That figure reflects current CQC registration data for this area and care type rather than any limitation of the Care Assura directory, and it means almost every family searching here will also want to look at homes in the surrounding parts of Essex and east London. Essex County Council is the body responsible for the care needs assessment that establishes what support a person requires, and for the financial assessment that decides whether public funds will meet any share of the weekly fees. Both are free to request. Read the CQC inspection report on this profile in full before arranging a visit, and use what inspectors recorded to shape the questions you ask when you get there.
CareAssura lists all providers registered with the Care Quality Commission. If only a small number of results appear for this search, this reflects the number of providers currently registered with the CQC for this care type in this area, and is not a limitation of our directory.
The care home in Buckhurst Hill
Lugano Residence for the Elderly Care home in Buckhurst Hill · Rated Good by CQC
CQC: good
3 Powell Road, Buckhurst Hill, Essex IG9 5RD
Less than 0.5 miles
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Nov 2018 over 7 years ago, ask what has changed
Run by
Mr D Pearce & Mr M Brook
Local authority: Essex County Council · Check what you would pay
- Care Home
We are a residential care home in Buckhurst Hill, Essex, and we are home to older people, including many living with dementia. We also offer respite stays for families who need a planned break. Our standards are simple and we would rather be held to them: good food, warmth, prompt help, personal privacy, and days that belong to the people living them. We write down the small preferences and we follow them, because a home where nobody remembers how you like your tea is a place you are staying rather than living. For residents living with dementia we protect the routine and keep the surroundings familiar, and we ask families for the history that lets us understand what somebody means rather than only what they said. Staff are expected to speak up if they think something is wrong, including about each other. A home where nobody raises concerns is not a safe one. People here are addressed as they wish to be addressed. First names are not automatic, and nobody is called love or dear unless they like it. Our overall rating from the Care Quality Commission is good. Relatives who visit often are the best inspectors we have.
- Older Person Care
- Dementia Care
- Respite Care
What care homes cost in Buckhurst Hill, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care Middle half of prices from 44 East homes. Median £1,582. | Varies by council | £1,421 to £1,708 |
| Nursing care Middle half of prices from 17 East homes. Median £1,935. | Varies by council | £1,800 to £2,126 |
| Residential dementia care Middle half of prices from 33 East homes. Median £1,785. | Not published separately | £1,602 to £1,877 |
| Nursing dementia care Middle half of prices from 10 East homes. Median £1,940. | Not published separately | £1,870 to £2,100 |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. What a council pays differs from council to council. Ask the home for its own price. Powered by Orrery Intelligence.
Arranging and funding a care home place in Buckhurst Hill
The care needs assessment
A move into residential care should follow an assessment. It is free, open to anyone who appears to need care and support whatever their means, and it produces the written record of eligible needs that any home will work from. A practitioner from Essex County Council will consider personal care, mobility, nutrition, medication, mental wellbeing and the risks of remaining at home. If you have been providing care yourself, ask for a carer's assessment at the same time.
Fees and contributions
A financial assessment of income and capital follows where needs are eligible. The council may meet the fees in full, meet part of them with a contribution from the person moving in, or conclude that the placement is privately funded. Ask for the current weekly fee in writing, along with what it covers and what is billed separately. Where a family expects to add a top up payment, agree in writing who carries future increases before anybody moves in.
Choosing between care homes in Buckhurst Hill
What the rating shows
The one home listed here is registered with the Care Quality Commission and has been rated Good. Inspectors judge whether a home is safe, effective, caring, responsive and well led, so read all five judgements rather than the headline word, and check the date of the inspection.
Widening the search
With only one home in Buckhurst Hill itself, it is sensible to consider homes in neighbouring areas from the outset, particularly if a specific need such as dementia support has to be met. Visit anywhere you are seriously considering, ask how many permanent staff are on duty by day and overnight, and find out what would happen if your relative's needs increased.
Frequently asked questions about care homes in Buckhurst Hill
Can Essex County Council fund a residential care home placement?
It can, where a care needs assessment identifies eligible needs and a financial assessment of income and capital supports it. The council may meet the fees in full, meet part of them with a contribution from the person moving in, or decide that the placement is privately funded. If a family prefers a home costing more than the council will pay, a third party top up may be required and should be documented before the move. Requesting both assessments costs nothing.
How do I arrange a care needs assessment in Buckhurst Hill?
Contact the adult social care team at Essex County Council and explain what has changed at home. The assessment is free and available to anyone who appears to need care and support, regardless of savings or income. A practitioner will discuss personal care, mobility, medication, nutrition and safety, then record which needs are eligible for support. If you have been caring for the person yourself, ask for a separate carer's assessment at the same time.
How far ahead should I start looking at care homes in Buckhurst Hill?
Start as early as circumstances allow, because with only one home listed here the choice is immediately limited. Widening the search to the surrounding parts of Essex and east London is worth doing from the outset. Assessments, visits and funding arrangements all take time to complete properly. A hospital discharge can compress that timetable into a matter of days.
Which residential care homes in Buckhurst Hill are listed on Care Assura?
Care Assura lists one residential care home in Buckhurst Hill, Lugano Residence for the Elderly, which is registered with the Care Quality Commission and rated Good. That single entry reflects current CQC registration data for this area and care type rather than any gap in the directory. The profile carries the rating together with the details needed to arrange a visit. Most families will want to look at neighbouring areas as well.
What should I ask when visiting a care home in Buckhurst Hill?
Ask how many permanent staff are on duty during the day and overnight, and how much agency cover is used. Find out how care plans are written and reviewed, how families are told when someone becomes unwell, and what happens on an ordinary weekday afternoon. Request the weekly fee in writing along with what it includes and what is charged as an extra. Ask what would happen if your relative's needs increased and whether the home could continue caring for them.
What is the difference between a care home and a nursing home?
A residential care home provides accommodation with personal care, so staff help with washing, dressing, meals, medication and daily routines. A nursing home offers the same personal care but also has registered nurses on duty at all times, allowing it to meet clinical needs such as complex wound care or tube feeding. A care needs assessment will indicate which category is appropriate. Settling this early avoids a further move a few months later.
Other types of care in Buckhurst Hill
Local care news in Essex
- New 55 bed care home registered with CQC in Basildon: Oaklands (Essex) (5 November 2026)
- Highfield Care Home registered as a 60 bed care home in Uttlesford (5 November 2026)
More local care news for Essex
Care homes near Buckhurst Hill
Search for care homes in towns near Buckhurst Hill.
Local authority support in Buckhurst Hill
Essex County Council arranges and funds adult social care in this area. Use these official council links to check funding, request an assessment and get support.
Adult social care website Essex County Council
Council service pages 12 of 19
- Request a care needs assessment (Care Act assessment)
- Carer's assessment (for unpaid carers)
- Charging policy — non-residential care
- Charging policy — residential care
- Continuing Healthcare (NHS CHC)
- Deferred Payment Agreement scheme
- Direct Payments
- Hospital discharge / Discharge to Assess
- Paying for care / financial assessment (means test)
- Personal Budgets and Individual Service Funds
- Safeguarding adults — how to report concerns
- Third-party top-up fees policy
Guides for choosing a care home
Plain-English advice on choosing and paying for care homes.
- What Is a Care Home? A Plain English Guide for Families 8 min read
- Residential Care Homes: Costs, Eligibility, Types and How to Choose the Right Care Home 13 min read
- NHS Continuing Healthcare (CHC), Explained in Plain English 12 min read
- The £86,000 Care Cost Cap, Explained in Plain English 17 min read
Free care planning tools
Tools to help you understand your options, check funding eligibility, and plan ahead.
- Personalised Assistant Answer a few questions and get a tailored list of suitable care homes.
- Concierge Answer 13 questions about care needs, location, and preferences to receive a personalised shortlist of matched homes.
- Funding Calculator Estimate how much care will cost and what financial support may be available.
- CHC Assessment Check whether your relative may qualify for NHS Continuing Healthcare funding.
- CHC DST Assessment Complete the Decision Support Tool used in NHS CHC funding assessments.
- Map Explorer Browse care homes near you on an interactive map.
Provider information is sourced from the Care Quality Commission (CQC), last updated August 2026.