The Firs Care Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Requires Improvement
- Care Home
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About Us
The Firs Care Home is a care home in Calne, Wiltshire. We provide residential care for older people, including people living with dementia, and we offer respite stays alongside permanent places.
Our most recent overall rating from the Care Quality Commission is requires improvement, and we would rather put it at the start than leave it to be discovered. The inspection found things that were not good enough for the people living here. We have accepted those findings and we are working through them. Anyone considering the home should ask precisely what was identified and precisely what has changed since, and should press if the answer sounds general.
What we are working towards is straightforward. A home where residents decide how their own day runs, where rooms belong to the people in them, where visitors come when it suits them, and where staff know the people they support properly rather than in outline.
For those living with dementia, familiarity carries most of the weight: the same faces, a recognisable rhythm to the day, and a team who take the trouble to learn a person's history so that they understand the distress rather than simply managing it.
Please visit before you decide anything, read the inspection report in full and form your own view.
Common questions about The Firs Care Home
Where is The Firs Care Home located?
The Firs Care Home is a residential care home in Calne, Wiltshire, SN11 9DD. You can view its exact location and get directions from the map on this page.
What type of care does The Firs Care Home provide?
The Firs Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is The Firs Care Home's CQC rating?
The Firs Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 November 2024. You can read the full CQC report from the link on this page.
Does The Firs Care Home provide dementia care?
Yes. The Firs Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Firs Care Home offer respite or short-term care?
Yes. The Firs Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact The Firs Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about The Firs Care Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Firs Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. The Firs Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. The Firs Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. The Firs Care Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 6 November 2024
- Report published: 6 November 2024
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Typical weekly fees in the South West
The Firs Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from The Firs Care Home. Actual fees depend on the room, the level of care and how it is funded.
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