Croftside

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About Us

Here at Croftside, we are a residential care home based in the heart of Milnthorpe, a quiet and welcoming market town in Westmorland and Furness. We provide a warm, homely environment where the people who live with us are genuinely at the centre of everything we do.

We support a wide range of individuals, including older people, those living with dementia, adults with physical disabilities, people with visual or hearing impairments, and younger adults who need residential support. We also offer respite care for those who need a short stay, whether to recover, to give family members a break, or simply to try out life with us before committing to something longer term.

Our team works hard to get to know each person as an individual, understanding their routines, preferences, and what matters most to them on a day to day basis. We believe that good care is built on trust and familiarity, and we take the time to build genuine relationships with residents and their families alike.

We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of good, which we feel reflects the standard of care and support our team provides every day. That said, we never see a good rating as a reason to stand still. We are always looking at how we can improve and listening to feedback from residents, families and staff to help us do that.

Milnthorpe itself is a lovely place to call home, and we make the most of the local community and surrounding countryside wherever we can. If you are considering Croftside for yourself or someone you care about, we would love to hear from you and welcome you for a visit.

Common questions about Croftside

Where is Croftside located?

Croftside is a residential care home in Milnthorpe, Westmorland and Furness, LA7 7QR. You can view its exact location and get directions from the map on this page.

What type of care does Croftside provide?

Croftside is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Croftside's CQC rating?

Croftside is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 January 2020. You can read the full CQC report from the link on this page.

Does Croftside provide dementia care?

Yes. Croftside supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Croftside offer respite or short-term care?

Yes. Croftside offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Croftside

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Croftside

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Croftside is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Croftside is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Croftside offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Croftside supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 January 2020
  • Report published: 24 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Croftside has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Croftside. Actual fees depend on the room, the level of care and how it is funded.

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