Riverside House

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About Us

Riverside House provides residential care in Kendal for older people and younger adults, including people living with dementia, people with physical disabilities and people who have sight or hearing loss. We also take planned respite stays.

We try to make this feel like a home rather than somewhere people have been placed. Residents get up when they want, spend their days as they choose, keep their own belongings about them and have visitors whenever it suits them. Our staff help with personal care, medicines, meals and the practical running of the place, and they do it in a way that leaves people as much say as possible over their own lives.

The small things are what residents notice. A familiar face on shift, tea made properly, being asked rather than told, and somebody spotting that you are not quite yourself today. For residents living with dementia, and for anybody with sight or hearing loss, that familiarity matters more than a crowded programme of activities.

Respite stays are worth mentioning in their own right. They give family carers a genuine rest, and they let somebody find out what we are like before making any bigger decision.

Our most recent overall rating from the Care Quality Commission is good. We ask residents and relatives regularly how we are doing, and we act on the answers, particularly the uncomfortable ones.

Common questions about Riverside House

Where is Riverside House located?

Riverside House is a residential care home in Kendal, Westmorland and Furness, LA9 5JL. You can view its exact location and get directions from the map on this page.

What type of care does Riverside House provide?

Riverside House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Riverside House's CQC rating?

Riverside House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 December 2023. You can read the full CQC report from the link on this page.

Does Riverside House provide dementia care?

Yes. Riverside House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Riverside House offer respite or short-term care?

Yes. Riverside House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Riverside House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Riverside House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Riverside House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Riverside House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Riverside House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Riverside House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 December 2023
  • Report published: 23 December 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Riverside House has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Riverside House. Actual fees depend on the room, the level of care and how it is funded.

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