Willows Edge

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About Us

Willows Edge is a residential care home in Newbury providing a home for older people and for younger adults who need help with everyday life. We support people living with dementia, people with physical disabilities, and people with loss of sight or hearing.

The place runs at the pace of the people living in it. Breakfast happens when somebody wakes rather than when a trolley arrives, and the day takes the shape a person wants. The care covers washing and dressing, medication, meals cooked here, mobility and the many small practical things that become difficult alone, given in a way that leaves somebody their privacy.

For those living with dementia we keep the routine steady and the faces familiar. For people with loss of sight or hearing we adapt how we communicate, how rooms are lit and how we approach and announce ourselves, because those small changes decide whether a person is included or left on the edge of things.

Families are welcome whenever they want to come.

Respite stays are available alongside permanent places. Our most recent rating from the Care Quality Commission is good, and you are welcome to visit.

Common questions about Willows Edge

Where is Willows Edge located?

Willows Edge is a residential care home in Newbury, West Berkshire, RG14 1HJ. You can view its exact location and get directions from the map on this page.

What type of care does Willows Edge provide?

Willows Edge is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Willows Edge's CQC rating?

Willows Edge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 March 2020. You can read the full CQC report from the link on this page.

Does Willows Edge provide dementia care?

Yes. Willows Edge supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Willows Edge offer respite or short-term care?

Yes. Willows Edge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Willows Edge

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Willows Edge

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Willows Edge is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Willows Edge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Willows Edge offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Willows Edge supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 March 2020
  • Report published: 24 March 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Willows Edge has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Willows Edge. Actual fees depend on the room, the level of care and how it is funded.

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