Crossways

Logo of Crossways, a care home in Mildenhall, Suffolk, offering learning disability and autism support.

Crossways is a residential care home in Mildenhall, Suffolk (IP28 7AE). It holds a CQC rating of Good.

About Crossways

Ours is a residential care home in Mildenhall supporting adults with a learning disability and autistic adults. It is an ordinary house, and the people who live here are part of the local area rather than set apart from it. Support is worked out with each person instead of everyone being run to the same pattern. For some that means practical help with personal care, cooking and looking after their own room and belongings. For others it is about getting out to college, work or the things they enjoy, managing money and appointments, and having somebody dependable alongside in situations that would otherwise feel too much. We take real care over how each person communicates and over what in their surroundings helps them feel settled, since those two things prevent a great deal of distress before it begins. Respite stays are available as well, which can give families a planned break and can let someone get to know us gradually rather than all at once. Our most recent overall rating from the Care Quality Commission is good. We keep checking with the people who live here, in whatever way works for each of them, that they are content with how things are going. If you would like to visit and see whether this might suit, please get in touch and we will arrange a time.

Care provided at Crossways

Read the full inspection report on the CQC website.

Common questions about Crossways

Where is Crossways located?

Crossways is a residential care home in Mildenhall, Suffolk, IP28 7AE. You can view its exact location and get directions from the map on this page.

What type of care does Crossways provide?

Crossways is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Crossways's CQC rating?

Crossways is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 May 2019. You can read the full CQC report from the link on this page.

Does Crossways offer respite or short-term care?

Yes. Crossways offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Crossways

Can Mum or Dad stay here if their dementia gets worse?

No. Crossways is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Crossways is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Crossways offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Crossways has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Crossways. Actual fees depend on the room, the level of care and how it is funded.

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