The Laurels

Logo of The Laurels, a care home in Lowestoft, Suffolk, offering older person care, learning disability and autism support and younger adults care.

The Laurels is a residential care home in Lowestoft, Suffolk (NR32 4AQ). It holds a CQC rating of Requires Improvement.

About The Laurels

The Laurels is a residential care home in Lowestoft, Suffolk. We support older people and younger adults, including adults who have a learning disability and autistic adults, and we offer respite stays for people who need care for a shorter period. With residents of different ages and very different needs living together, we plan support person by person rather than running the house on one timetable. We help with personal care, meals, medication and appointments, and we support people to keep up the interests, work, study and friendships that make a week feel like their own. Where someone manages something themselves, we protect that and stay nearby rather than stepping in. We should be open about our position. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not content with it. We have reviewed how we assess and record residents' needs, how we train and supervise our staff and how quickly we act when a resident or a relative raises a concern, and we have treated the findings as a working list rather than a verdict. Progress of that kind shows up slowly and in small things, which is why we would encourage anyone considering The Laurels to visit, look around properly and ask us direct questions about what has changed and what we are still working on.

Care provided at The Laurels

Read the full inspection report on the CQC website.

Common questions about The Laurels

Where is The Laurels located?

The Laurels is a residential care home in Lowestoft, Suffolk, NR32 4AQ. You can view its exact location and get directions from the map on this page.

What type of care does The Laurels provide?

The Laurels is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Laurels's CQC rating?

The Laurels is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 January 2026. You can read the full CQC report from the link on this page.

Does The Laurels offer respite or short-term care?

Yes. The Laurels offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Laurels

Can Mum or Dad stay here if their dementia gets worse?

No. The Laurels is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Laurels is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Laurels offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Laurels supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

The Laurels has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Laurels. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Lowestoft

Browse all care homes in Lowestoft.