The Dell Care Home

The Dell Care Home is a residential care home in Lowestoft, Suffolk (NR33 9PL). It holds a CQC rating of Good.

About The Dell Care Home

The Dell is a residential care home in Lowestoft. We support older people who need help with daily living, including people living with dementia, and we take respite bookings for families needing a short break or a period of extra support after illness. We try to run the place the way a household runs rather than the way an institution does. People get up when they wake, eat what they actually like, keep their own furniture and photographs about them and carry on with the habits that make them feel themselves. Relatives are welcome without appointment, and we would far rather people dropped in than waited for a visiting slot. Supporting somebody living with dementia asks for patience and a good memory for detail. Our staff learn the small things: the favoured chair, the songs that settle somebody, the hours of the day that are harder, the stories worth hearing again. None of that appears in a care plan, but it is what separates a home that works from one that merely functions. Most of our residents have spent their lives on this coast, and we keep those threads going wherever we can. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking at residential or respite care in Lowestoft, please arrange to visit and we will show you round properly.

Care provided at The Dell Care Home

Read the full inspection report on the CQC website.

Common questions about The Dell Care Home

Where is The Dell Care Home located?

The Dell Care Home is a residential care home in Lowestoft, Suffolk, NR33 9PL. You can view its exact location and get directions from the map on this page.

What type of care does The Dell Care Home provide?

The Dell Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is The Dell Care Home's CQC rating?

The Dell Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 March 2023. You can read the full CQC report from the link on this page.

Does The Dell Care Home provide dementia care?

Yes. The Dell Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Dell Care Home offer respite or short-term care?

Yes. The Dell Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Dell Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Dell Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. The Dell Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Dell Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. The Dell Care Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

The Dell Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Dell Care Home. Actual fees depend on the room, the level of care and how it is funded.

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