The Firs Residential Home

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About Us

We are The Firs Residential Home in Felixstowe, Suffolk. We provide residential care for older people, including those living with dementia, and we also offer respite stays.

A home of our size has an advantage worth mentioning, which is that staff genuinely know everybody who lives here. Not just the care plan but the preferences, the history and the small things that make a difference to somebody's day. That knowledge is what good care is actually built on, and it is very hard to substitute for.

Dementia shapes a good deal of our work. We have found that correcting somebody's account of things achieves nothing, and that knowing who a person has been tells us far more than any list of symptoms. Distress nearly always has a cause, and it is more often practical than people expect.

For health needs beyond our registration we work with district nurses and GPs rather than stretching to cover something we should not, and we are clear with families about where that line falls.

Respite guests are assessed and welcomed exactly as permanent residents are.

Our most recent overall rating from the Care Quality Commission is good.

Common questions about The Firs Residential Home

Where is The Firs Residential Home located?

The Firs Residential Home is a residential care home in Felixstowe, Suffolk, IP11 2QF. You can view its exact location and get directions from the map on this page.

What type of care does The Firs Residential Home provide?

The Firs Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is The Firs Residential Home's CQC rating?

The Firs Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 December 2022. You can read the full CQC report from the link on this page.

Does The Firs Residential Home provide dementia care?

Yes. The Firs Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Firs Residential Home offer respite or short-term care?

Yes. The Firs Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Firs Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Firs Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Firs Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Firs Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Firs Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. The Firs Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 16 December 2022
  • Report published: 16 December 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

The Firs Residential Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Firs Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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