Evergreen House Residential Home

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About Us

We at Evergreen House Residential Home offer a warm and welcoming residential care setting in the heart of Tamworth, Staffordshire, where residents receive personalised support in a homely environment. Our home has been thoughtfully created to provide dementia care, residential care, and specialist support for adults with a range of needs across the West Midlands community.

Situated within Tamworth, our home benefits from a friendly local neighbourhood whilst being easily accessible for family members travelling from across Staffordshire and the wider West Midlands. The surroundings offer a peaceful backdrop for daily life, giving residents the comfort of familiar community life alongside the reassurance of round the clock care. Our interior spaces have been arranged with warmth and practicality in mind, creating an atmosphere where residents can genuinely feel at home.

The breadth of care we provide reflects our commitment to supporting individuals with diverse needs. For those living with dementia, we focus on gentle routines, familiar surroundings, and compassionate understanding that helps each resident feel safe and valued. Our residential care welcomes older adults who need daily support with the practical aspects of life, whilst our provision for younger adults and people with physical disabilities ensures that age or ability need never be a barrier to receiving thoughtful, dignified care. We also support individuals recovering from alcohol or drug related challenges, offering a stable and non judgemental environment in which people can rebuild their confidence and wellbeing.

Respite care is another important part of what we offer. Whether a family carer needs a well earned break, or a loved one requires short term support following a hospital stay, our respite stays provide the same quality of care and warm hospitality that our longer term residents enjoy. Families can take comfort knowing their relative is looked after with kindness and professionalism during their time with us.

At the heart of our approach is the belief that good care is built on relationships. We take time to get to know each resident as an individual, understanding their history, preferences, and the small daily details that make life meaningful. This personalised outlook shapes everything from the way we plan activities to how we support residents at mealtimes and throughout the day.

Our most recent inspection by the Care Quality Commission, carried out in May 2023, gave us an overall rating of Requires Improvement. Within this, we are proud that our Safe, Caring, and Responsive domains were each rated as Good, reflecting the genuine compassion of our team and the safe, attentive environment we work hard to maintain every day. We recognise that our Effective and Well led ratings show areas where we are actively developing, and we are wholeheartedly committed to strengthening these aspects of our home. We view this feedback as an important part of our ongoing journey, and we welcome open conversations with families about the improvements we are making.

Choosing a care home is one of the most significant decisions a family can make, and we understand the mixture of emotions that comes with it. If you are exploring options for a loved one in Tamworth or the surrounding areas of Staffordshire, we warmly invite you to get in touch, ask questions, and arrange a visit. Meeting our team and seeing our home for yourself is often the best way to know whether Evergreen House Residential Home feels like the right fit. Whatever stage you are at in your search, we are here to listen, to reassure, and to help you make the choice that feels right for your family.

Common questions about Evergreen House Residential Home

Where is Evergreen House Residential Home located?

Evergreen House Residential Home is a residential care home in Tamworth, Staffordshire, B79 7SF. You can view its exact location and get directions from the map on this page.

What type of care does Evergreen House Residential Home provide?

Evergreen House Residential Home is registered to provide residential personal care, with support that includes Dementia care, Physical disability support, Younger adults care, Substance misuse support, Respite care. The full list of services is shown on this page.

What is Evergreen House Residential Home's CQC rating?

Evergreen House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 May 2023. You can read the full CQC report from the link on this page.

Does Evergreen House Residential Home provide dementia care?

Yes. Evergreen House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Evergreen House Residential Home offer respite or short-term care?

Yes. Evergreen House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Evergreen House Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Evergreen House Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Evergreen House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Evergreen House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Evergreen House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Evergreen House Residential Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 May 2023
  • Report published: 19 May 2023

Overall: Requires Improvement

  • Safe: Good
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Evergreen House Residential Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Evergreen House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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