Orsett House Retirement Home

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About Us

Orsett House Retirement Home is a residential care home in Stoke On Trent providing care for older people, including people living with dementia and people with physical disabilities.

We run the home at the pace of the people in it. Breakfast happens when somebody wakes rather than when a trolley comes round, and the day takes the shape a person wants. The care covers help with washing and dressing, medication, meals cooked here, support with mobility, and somebody always around when a person needs them.

For those living with dementia we keep the routine steady and the faces familiar, and we arrange the house so that it is easy to understand and to move about in. Our staff tend to stay with us for a long time, and that continuity does more to settle somebody than any particular method could.

Families are welcome whenever they wish to come, and we would much rather hear a concern early than have it sit unspoken until it has grown.

Respite stays are available alongside permanent places, which can cover a family holiday or a period of recovery after illness.

Our most recent rating from the Care Quality Commission is good. Please ring us if you would like to look round.

Common questions about Orsett House Retirement Home

Where is Orsett House Retirement Home located?

Orsett House Retirement Home is a residential care home in Stoke On Trent, Staffordshire, ST12 9DQ. You can view its exact location and get directions from the map on this page.

What type of care does Orsett House Retirement Home provide?

Orsett House Retirement Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Orsett House Retirement Home's CQC rating?

Orsett House Retirement Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 March 2019. You can read the full CQC report from the link on this page.

Does Orsett House Retirement Home provide dementia care?

Yes. Orsett House Retirement Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Orsett House Retirement Home offer respite or short-term care?

Yes. Orsett House Retirement Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Orsett House Retirement Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Orsett House Retirement Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Orsett House Retirement Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Orsett House Retirement Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Orsett House Retirement Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Orsett House Retirement Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 9 March 2019
  • Report published: 9 March 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Orsett House Retirement Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Orsett House Retirement Home. Actual fees depend on the room, the level of care and how it is funded.

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