Chatterley House

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About Us

Chatterley House is a residential care home in Stoke on Trent supporting adults with a learning disability, autistic adults and people with a physical disability, including younger adults. We also offer respite stays.

This is somebody's home before it is anything else. People choose how their rooms look, what they eat, when they get up and how much of the day they spend in company. Those choices are most of what makes a place worth living in, and they take steady effort to protect when staff change and pressures build.

Support is planned around what each person wants to be able to do rather than only around risk. Cooking, shopping, managing money, using the bus, getting to college, work or activities, and keeping up with family and friends. Where somebody needs a great deal of help, we still look hard for the parts they can take on themselves.

Where a person has a physical disability we think properly about equipment, access and the amount of help we offer, because being over assisted is a real loss and it creeps in easily.

We learn how each person communicates, including those who use little or no speech, and we pay attention to noise, lighting and predictability.

Please get in touch if you would like to visit.

Common questions about Chatterley House

Where is Chatterley House located?

Chatterley House is a residential care home in Stoke-on-trent, Staffordshire, ST7 4LL. You can view its exact location and get directions from the map on this page.

What type of care does Chatterley House provide?

Chatterley House is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

Does Chatterley House offer respite or short-term care?

Yes. Chatterley House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Chatterley House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Chatterley House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Chatterley House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Chatterley House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Chatterley House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Chatterley House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Chatterley House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Chatterley House. Actual fees depend on the room, the level of care and how it is funded.

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