The Old Post Office Residential Home

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About Us

The Old Post Office Residential Home is in Stafford, and we offer residential care to adults with a broad range of needs across Staffordshire. Older people live here, as do adults with learning disabilities and autism, people living with mental ill health, residents with physical disabilities or sensory loss, and younger adults. Several of those who live with us are living with dementia.

Running a home with that range of people takes flexibility rather than a single system applied to everyone. What we hold in common is straightforward: nobody should have to fit themselves around the building. Meals, routines, help with washing and dressing, going out, staying in, visitors at odd hours. All of it works better when it follows the person.

We are a home rather than an institution, and we would like it to feel that way from the front door. The kitchen matters, the garden matters, and so does whether someone can find a quiet spot when the house is busy.

Short respite stays are also available, either as a planned break for families or as a way of getting to know us before deciding on anything longer.

Our most recent overall rating from the Care Quality Commission is good. We are pleased with that, but the more useful test is what residents say about an ordinary Tuesday, so please visit and ask them as well as us.

Common questions about The Old Post Office Residential Home

Where is The Old Post Office Residential Home located?

The Old Post Office Residential Home is a residential care home in Stafford, Staffordshire, ST18 9JH. You can view its exact location and get directions from the map on this page.

What type of care does The Old Post Office Residential Home provide?

The Old Post Office Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is The Old Post Office Residential Home's CQC rating?

The Old Post Office Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 July 2026. You can read the full CQC report from the link on this page.

Does The Old Post Office Residential Home provide dementia care?

Yes. The Old Post Office Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Old Post Office Residential Home offer respite or short-term care?

Yes. The Old Post Office Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Old Post Office Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Old Post Office Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Old Post Office Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The Old Post Office Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Old Post Office Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Old Post Office Residential Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 July 2026
  • Report published: 21 July 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Outstanding
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

The Old Post Office Residential Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Old Post Office Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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