Heathfield House

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About Us

Heathfield House is a residential home in Stafford supporting adults with a learning disability and autistic adults. We are here to help people live the life they choose, with support sitting quietly behind them rather than directing them.

That means finding out what each person actually wants, which takes time and takes learning how they communicate. Some people tell us directly. Others show us in ways that only become clear once you know them. Either way, decisions get made with the person, and we would rather take longer over a conversation than move faster without them. Routine and predictability matter a great deal here, so we give proper notice of anything that is changing.

People are involved in running the house, in choosing what they eat, in how their own space looks and in what they do with their week. Where somebody wants work, college, sport or regular contact with family, we arrange the support to make it happen.

We offer respite stays alongside permanent places.

We should be open with anyone considering the home. Our most recent overall rating from the Care Quality Commission is requires improvement. We have examined the inspection findings and are working through them, and we would rather you asked us about it plainly than found out later. Please contact us if you would like to visit.

Common questions about Heathfield House

Where is Heathfield House located?

Heathfield House is a residential care home in Stafford, Staffordshire, ST11 9LY. You can view its exact location and get directions from the map on this page.

What type of care does Heathfield House provide?

Heathfield House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Heathfield House's CQC rating?

Heathfield House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 August 2018. You can read the full CQC report from the link on this page.

Does Heathfield House offer respite or short-term care?

Yes. Heathfield House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Heathfield House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Heathfield House

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Heathfield House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Heathfield House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Heathfield House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 August 2018
  • Report published: 10 August 2018

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Heathfield House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Heathfield House. Actual fees depend on the room, the level of care and how it is funded.

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