Shaftesbury Dolphin Court

About Us

Shaftesbury Dolphin Court is in Thorpe Bay, near Southend on Sea. We provide residential care for older people and younger adults, including people living with dementia, adults with learning disabilities and autistic adults, people with mental health needs, people with physical disabilities and people with visual or hearing impairment. We also offer respite stays.

We support a genuinely mixed group of people, and we plan for each of them separately rather than running everyone through the same day. For one resident that means a calm and highly predictable routine with plenty of warning before anything changes. For another it means a busy week out in the local area, seeing family, getting to clubs and keeping up interests. Both are proper lives and both take thought to support well.

Practical help with washing, dressing, medication, meals and mobility is part of it, but we try to give only as much as is wanted. Independence is easy to erode by being helpful, and we watch for that.

For residents living with dementia, and for autistic residents, we pay particular attention to environment, familiarity and consistency of staffing, because those details decide how a day goes.

Our most recent overall rating from the Care Quality Commission is good.

If you are considering Shaftesbury Dolphin Court for yourself or someone close to you, please come and see it. We would rather you visited than took our word for anything.

Common questions about Shaftesbury Dolphin Court

Where is Shaftesbury Dolphin Court located?

Shaftesbury Dolphin Court is a residential care home in Thorpe Bay, Southend-on-Sea, SS1 3AA. You can view its exact location and get directions from the map on this page.

What type of care does Shaftesbury Dolphin Court provide?

Shaftesbury Dolphin Court is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Shaftesbury Dolphin Court's CQC rating?

Shaftesbury Dolphin Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 November 2019. You can read the full CQC report from the link on this page.

Does Shaftesbury Dolphin Court provide dementia care?

Yes. Shaftesbury Dolphin Court supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Shaftesbury Dolphin Court offer respite or short-term care?

Yes. Shaftesbury Dolphin Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Shaftesbury Dolphin Court

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Shaftesbury Dolphin Court

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Shaftesbury Dolphin Court is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Shaftesbury Dolphin Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Shaftesbury Dolphin Court offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Shaftesbury Dolphin Court supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 1 November 2019
• Report published: 1 November 2019

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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