Susan Hampshire House

About Us

Susan Hampshire House is a care home in Yate providing residential care for adults with a wide range of needs. Older people live here, along with residents living with dementia, adults with learning disabilities and autistic adults, people living with mental ill health, adults with physical disabilities and those with sight or hearing loss. Respite stays are available.

With that breadth of need under one roof, a single routine would suit nobody, so we work out what a good day looks like for each person and build the help around it. Some residents want company and plenty going on; others want peace and the door left ajar. Both are legitimate and neither needs defending.

Practical detail decides a great deal of how a place feels. Being able to get round the building if you use a wheelchair. Being spoken to clearly and face on if your hearing is poor. Having somewhere quiet to retreat to when the lounge gets loud. These are not refinements, they are what separates feeling at home from being accommodated.

Where dementia and a learning disability sit together, which happens more often than people expect, care needs to be patient and consistent, and staff need to know the person well enough to spot changes early.

The Care Quality Commission rated us good at our most recent inspection. Please visit and talk to the people who live here as well as to us.

Common questions about Susan Hampshire House

Where is Susan Hampshire House located?

Susan Hampshire House is a residential care home in Yate, South Gloucestershire, BS37 5AE. You can view its exact location and get directions from the map on this page.

What type of care does Susan Hampshire House provide?

Susan Hampshire House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Susan Hampshire House's CQC rating?

Susan Hampshire House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 November 2025. You can read the full CQC report from the link on this page.

Does Susan Hampshire House provide dementia care?

Yes. Susan Hampshire House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Susan Hampshire House offer respite or short-term care?

Yes. Susan Hampshire House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Susan Hampshire House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Susan Hampshire House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Susan Hampshire House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Susan Hampshire House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Susan Hampshire House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Susan Hampshire House is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 20 November 2025
• Report published: 20 November 2025

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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