Elroi Manor

Elroi Manor is a residential care home in Wincanton, Somerset (BA9 8BA). It holds a CQC rating of Requires Improvement.

About Elroi Manor

We are a residential care home in Wincanton, providing a home for older people who need support with daily living, including those living with dementia and those with mental health needs. Much of our work is unremarkable, and that is rather the point: helping someone wash and dress without hurry, sitting with a person who is anxious, remembering how they like their tea and who they want to hear from. Good dementia care rests on knowing people as individuals, so we ask families to tell us about the life behind the person in front of us. That knowledge matters more than any routine when someone is frightened or confused. Residents keep their own belongings and habits as far as we can manage, and we would rather adapt around a person than ask them to fit in with us. We offer respite as well as permanent places, which can give a relative who provides care at home a planned break. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through what the inspectors raised, and if you are considering us for someone close to you we will go through the report with you and answer anything you want to ask. You are welcome to visit and see the place as it really is. Talking to the people who live here will tell you more than we can.

Care provided at Elroi Manor

Read the full inspection report on the CQC website.

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Common questions about Elroi Manor

Where is Elroi Manor located?

Elroi Manor is a residential care home in Wincanton, Somerset, BA9 8BA. You can view its exact location and get directions from the map on this page.

What type of care does Elroi Manor provide?

Elroi Manor is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Respite care. The full list of services is shown on this page.

What is Elroi Manor's CQC rating?

Elroi Manor is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 August 2019. You can read the full CQC report from the link on this page.

Does Elroi Manor provide dementia care?

Yes. Elroi Manor supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Elroi Manor offer respite or short-term care?

Yes. Elroi Manor offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Elroi Manor

Can Mum or Dad stay here if their dementia gets worse?

Yes. Elroi Manor is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Elroi Manor is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Elroi Manor offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Elroi Manor is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Elroi Manor has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Elroi Manor. Actual fees depend on the room, the level of care and how it is funded.

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