Swan Hill House Residential Home

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About Us

Swan Hill House Residential Home is in Shrewsbury, and we care for older people who are finding it hard to manage alone but who do not need nursing care. We help with washing and dressing, medication, meals and the ordinary business of the day, without taking over the parts somebody can still do themselves.

What we care most about is that this feels like a home rather than a place where people are kept. Residents decide when they get up and go to bed, where they sit, what they watch and whether they want company or their own quiet room. Nobody is moved along to suit a timetable.

Meals are cooked here and we ask people what they actually want to eat. Visitors are welcome without appointment, and families are free to stay for a cup of tea or take a relative out for the afternoon. Being in the middle of the town means shops, the river and familiar streets are close at hand.

We also offer respite stays. These can give a family carer a genuine rest, help somebody regain strength after illness, or let a person see what living here is like before making any lasting decision.

Come and see us, meet the staff and ask us anything you want.

Common questions about Swan Hill House Residential Home

Where is Swan Hill House Residential Home located?

Swan Hill House Residential Home is a residential care home in Shrewsbury, Shropshire, SY1 1NQ. You can view its exact location and get directions from the map on this page.

What type of care does Swan Hill House Residential Home provide?

Swan Hill House Residential Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Swan Hill House Residential Home's CQC rating?

Swan Hill House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 April 2023. You can read the full CQC report from the link on this page.

Does Swan Hill House Residential Home offer respite or short-term care?

Yes. Swan Hill House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Swan Hill House Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Swan Hill House Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Swan Hill House Residential Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Swan Hill House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Swan Hill House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Swan Hill House Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 April 2023
  • Report published: 5 April 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Swan Hill House Residential Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Swan Hill House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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