Brooke House Residential Home

About Us

We at Brooke House Residential Home offer a warm and welcoming residential care setting in Croesoswallt, providing dedicated older person care to families across Shropshire and the wider West Midlands region. Our home has been thoughtfully created to feel just that, a true home, where every resident is treated as an individual with their own story, preferences, and needs.

Nestled within the SY postcode area, our location benefits from the peaceful character of the local community whilst remaining well connected for visiting family and friends. The environment inside our home is designed with comfort and familiarity in mind, offering communal spaces where residents can socialise, quieter corners for reflection, and private rooms that residents are encouraged to personalise so that they feel truly settled from day one.

Our specialisms extend across residential care, dementia care, support for those living with a physical disability, and care for residents with visual or hearing impairments. We also welcome guests requiring respite care, offering families reassurance during periods when a loved one needs additional support or when regular carers need a well earned break. In practice, this breadth of experience means our team understands that no two residents arrive with the same needs. For someone living with dementia, we focus on maintaining routine, dignity, and gentle reassurance, creating an environment where confusion is met with patience and familiar comforts. For residents with physical disabilities or sensory impairments, we adapt our approach to promote independence wherever possible, ensuring communication, mobility support, and daily activities are tailored so that everyone can participate meaningfully in the life of the home.

Respite stays at Brooke House are approached with the same care and attention as long term residency. Whether a guest joins us for a short recovery period following hospital, a planned break, or simply to give family carers time to rest, they can expect to be welcomed warmly and supported thoroughly throughout their stay.

The Care Quality Commission awarded Brooke House Residential Home an overall rating of Good at its most recent inspection. This rating reflects positive findings across the Safe, Effective, Caring, and Responsive domains, each of which was individually rated Good. For families, this offers meaningful reassurance that the day to day experience of living here, from the safety of the environment to the effectiveness of care delivery and the compassion shown by staff, meets the standards expected by the national regulator. The Well led domain was rated as Requires Improvement, and we recognise that continuous development in leadership and governance is an important part of maintaining and building upon the quality of care we provide. We take this feedback seriously as part of our ongoing commitment to improvement.

Choosing a care home for a loved one is one of the most significant decisions a family can make, and we understand the mix of emotions that come with that journey. If you are exploring options for a parent, partner, or relative, we warmly invite you to get in touch with Brooke House Residential Home to learn more about our approach, arrange a visit, or simply have a conversation about what your loved one might need. We are here to listen, to guide, and to help you feel confident about the next step.

Common questions about Brooke House Residential Home

Where is Brooke House Residential Home located?

Brooke House Residential Home is a residential care home in Croesoswallt, Shropshire, SY10 9AS. You can view its exact location and get directions from the map on this page.

What type of care does Brooke House Residential Home provide?

Brooke House Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Brooke House Residential Home's CQC rating?

Brooke House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 March 2019. You can read the full CQC report from the link on this page.

Does Brooke House Residential Home provide dementia care?

Yes. Brooke House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Brooke House Residential Home offer respite or short-term care?

Yes. Brooke House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Brooke House Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Brooke House Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Brooke House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Brooke House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Brooke House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Brooke House Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 20 March 2019
• Report published: 20 March 2019

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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