The Haven

The Haven is a residential care home in Rowley Regis, Sandwell (B65 9DF). It holds a CQC rating of Good.

About The Haven

The Haven is a residential care home in Rowley Regis, supporting adults who need help with everyday living in a house that feels like a home rather than a unit. The people who live here are a varied group. Some are older adults who need help with personal care, mobility and medication. Some have a learning disability or are autistic. Others are living with a physical disability, and we support younger adults as well as older people. What holds it together is treating everybody as an individual with their own history, preferences and opinions. We begin with the person. We find out how they communicate, what they want help with, what they would rather do for themselves and what matters enough to be worth protecting. Support plans are agreed with them, and with families or advocates where that is wanted, and we revisit them as circumstances change. Where somebody wants to build skills or confidence, our role is to be alongside them rather than in front of them. We also offer respite stays, giving family carers a planned break while their relative stays somewhere welcoming and well staffed. Our most recent overall rating from the Care Quality Commission is good, which reflects the steady work the team puts in here. If you would like to see The Haven, please get in touch and arrange a visit. Come and look round, meet the staff and ask us whatever you want to know.

Care provided at The Haven

Read the full inspection report on the CQC website.

Common questions about The Haven

Where is The Haven located?

The Haven is a residential care home in Rowley Regis, Sandwell, B65 9DF. You can view its exact location and get directions from the map on this page.

What type of care does The Haven provide?

The Haven is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Haven's CQC rating?

The Haven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 January 2022. You can read the full CQC report from the link on this page.

Does The Haven offer respite or short-term care?

Yes. The Haven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Haven

Can Mum or Dad stay here if their dementia gets worse?

No. The Haven is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Haven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Haven offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Haven supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

The Haven has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from The Haven. Actual fees depend on the room, the level of care and how it is funded.

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