Shining Star

Shining Star is a residential care home in Ilford, Redbridge (IG3 9LW). It holds a CQC rating of Good.

About Shining Star

Shining Star is a small residential care home in Ilford supporting adults with a learning disability and autistic adults. We work in a deliberately domestic way, because this is a house where people live rather than a unit where care is delivered. Much of what we do comes down to communication. We take time to understand how somebody tells us they are content, bored, unwell or unsettled, and we make sure every member of the team reads those signs the same way. Once that is in place, life can be kept predictable enough for a person to relax, and we can spot early when something is wrong. People here choose how to spend their time, keep their own things around them and take on as much of the ordinary running of a house as they want. Where somebody is working towards more independence, we look for the practical steps and go at their pace rather than ours. Respite stays are available as well, for people needing short term support and for families who need a break. Our most recent overall rating from the Care Quality Commission is good. The better measure is whether people here seem at ease, so please come and see.

Care provided at Shining Star

Read the full inspection report on the CQC website.

Common questions about Shining Star

Where is Shining Star located?

Shining Star is a residential care home in Ilford, Redbridge, IG3 9LW. You can view its exact location and get directions from the map on this page.

What type of care does Shining Star provide?

Shining Star is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Shining Star's CQC rating?

Shining Star is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 February 2022. You can read the full CQC report from the link on this page.

Does Shining Star offer respite or short-term care?

Yes. Shining Star offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Shining Star

Can Mum or Dad stay here if their dementia gets worse?

No. Shining Star is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Shining Star is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Shining Star offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the London

Shining Star has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Shining Star. Actual fees depend on the room, the level of care and how it is funded.

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