Arlington House
- Unclaimed Profile
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Respite Care
- CQC: Requires Improvement
- Care Home
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About Us
Arlington House is a residential care home in Ilford, and we support adults with learning disabilities, autistic people, adults living with mental ill health and people with physical disabilities. Respite stays are available as well.
We are a household rather than a unit. People here have their own rooms and their own belongings, and a real say over how the day goes. The staff team is kept consistent, because support from people who know you well is quite different from support from whoever happens to be on shift. Changes are explained in advance, the shape of the week holds, and we take sensory comfort seriously, since noise, light and busyness often decide whether a day goes smoothly.
Support covers personal care, medication, meals, money and the practical business of running a home, and wherever we can we do things alongside people rather than for them. Independence is much easier to keep than to recover, so if somebody can manage a task with a prompt, we prompt rather than take over.
We should be open about our position. Our most recent overall rating from the Care Quality Commission is requires improvement. We have worked through the findings with our team and those areas are where our effort is concentrated at present. We would rather tell you ourselves and then let you come and judge for yourself.
Families and professionals considering Arlington House for somebody are welcome to visit and question us closely.
Common questions about Arlington House
Where is Arlington House located?
Arlington House is a residential care home in Ilford, Redbridge, IG1 3HH. You can view its exact location and get directions from the map on this page.
What type of care does Arlington House provide?
Arlington House is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.
What is Arlington House's CQC rating?
Arlington House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 December 2023. You can read the full CQC report from the link on this page.
Does Arlington House offer respite or short-term care?
Yes. Arlington House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Arlington House
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Arlington House
Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. Arlington House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. Arlington House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Arlington House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 2 December 2023
- Report published: 2 December 2023
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Requires Improvement
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Typical weekly fees in the London
Arlington House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Arlington House. Actual fees depend on the room, the level of care and how it is funded.
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