Underhill House Residential Home

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About Us

Underhill House is a residential home in Plymouth. We look after older people who need help with daily life but not nursing care, including a good number living with dementia, and we offer respite stays alongside permanent places. We are not large or elaborate and we do not pretend to be. What we offer is help with the ordinary day, given properly and without rush. Getting washed and dressed in a way that leaves somebody feeling like themselves. Medicines on time. Meals that are hot, recognisable and worth eating. Help to move about the building safely. Company for people who had been sitting alone most of the week before they came to us. For residents with dementia the work is mostly about consistency. The same staff, the same rhythms, a bedroom that looks like the person's own room, and a willingness to go at their pace rather than ours. We ask families for the detail no assessment ever captures. What he did for a living, what she cannot abide, which songs they know all the words to. Plymouth is a city most of our residents have known all their lives, and we would rather relatives were in the building often than confined to visiting hours. Our most recent overall rating from the Care Quality Commission is good. Ring us or simply call in and we will show you round.

Common questions about Underhill House Residential Home

Where is Underhill House Residential Home located?

Underhill House Residential Home is a residential care home in Plymouth, Plymouth, PL3 4BP. You can view its exact location and get directions from the map on this page.

What type of care does Underhill House Residential Home provide?

Underhill House Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Underhill House Residential Home's CQC rating?

Underhill House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 February 2020. You can read the full CQC report from the link on this page.

Does Underhill House Residential Home provide dementia care?

Yes. Underhill House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Underhill House Residential Home offer respite or short-term care?

Yes. Underhill House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Underhill House Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Underhill House Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Underhill House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Underhill House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Underhill House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Underhill House Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 February 2020
  • Report published: 14 February 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Underhill House Residential Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Underhill House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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