Elston House

Elston House is a residential care home in Newark, Nottinghamshire (NG23 5NP). It holds a CQC rating of Outstanding.

About Elston House

Elston House is a residential care home near Newark, Nottinghamshire. We support adults with learning disabilities, autistic people, older people who need help with daily living, and younger adults. Respite stays are available as well. We are a household rather than a facility, and that shapes how decisions get made. What happens at teatime, what is on the television, who goes where at the weekend: these are matters for the people who live here rather than for a rota drawn up in an office. Our staff are part of that household, and we keep the team consistent, because being properly known by the people who support you affects every hour of the day. Support covers personal care, medication, meals, money and the practical business of running a home. Wherever we can, we do things alongside people rather than for them, and we are patient about it, even when it takes longer. For autistic people we pay close attention to predictability and to the sensory side of things. Changes are explained before they happen, routines hold, and we take noise, light and busyness seriously. Our most recent overall rating from the Care Quality Commission is outstanding. We are pleased about that, though the measure we care about more is whether the people who live here would say the same about this week. Families, social workers and anyone considering Elston House are welcome to visit and ask us anything.

Care provided at Elston House

Read the full inspection report on the CQC website.

Common questions about Elston House

Where is Elston House located?

Elston House is a residential care home in Newark, Nottinghamshire, NG23 5NP. You can view its exact location and get directions from the map on this page.

What type of care does Elston House provide?

Elston House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Elston House's CQC rating?

Elston House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 24 July 2018. You can read the full CQC report from the link on this page.

Does Elston House offer respite or short-term care?

Yes. Elston House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Elston House

Can Mum or Dad stay here if their dementia gets worse?

No. Elston House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Elston House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Elston House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Elston House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East Midlands

Elston House has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Elston House. Actual fees depend on the room, the level of care and how it is funded.

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